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- First Name
- Frank
- Joined
- Oct 30, 2021
- Threads
- 19
- Messages
- 1,549
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- 1,986
- Location
- Sarasota Florida
- Vehicle(s)
- 1956 THunderbird , 2016 Acura MDX (Wifes car)
- Engine
- 2.5L Hybrid
Only get a Ford warranty from Flood, or Granger. Also add the light coverage (under $50) in case you need a headlight. (you have to replace the whole light) not the bulb. Lariat headlight cost $1600. each!
Can anyone confirm this about the e-cvt? The brochure specifically mentions the battery not included in esp, but made no mention of the e-cvt.
@Granger Ford ?
I called Ford after I got one of those letters in the mail about the warranty. The woman I spoke to said the e-cvt was NOT covered. NOW could she have been wrong. Maybe. I guess another call wouldn't hurt call the number was 800 252 3899
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It's the Transmission and a Unique Hybrid Vehicle [Drivetrain] Component which is generally covered under the plan guidelines and not one of the items explicitly excluded (High-Voltage Battery and Cables).
From the list of Hybrid Vehicle [Drivetrain] Component Warranty as covered by the factory inital warranty:
Depending on your vehicle, electrical drivetrain system components covered by this warranty may include, and are not limited to: high-voltage battery, high-voltage battery connector, high-voltage battery isolation switch (manual disconnect switch), battery pack fan assembly, battery pack sensor module (HBPSM), battery energy control module (BECM), on-board charger, on-board charger fan assembly, inverter system controller (ISC), DC/DC converter, hybrid continuously variable transmission or electric driveline motor and transmission range sensor.
Yes its covered under the 8 year 80 k mile that ALL Mavs come with . BUT from what I can tell NOT the Extended warranty from ford. So if e-cvt fails say at 85K miles your'e out of luck.
Unless someone can confirm extended warranty covers the e-cvt. But like I said I was told on phone e-cvt is NOT covered after INITIAL factory 8 year 80 K. , I wish it was covered and HOPE I was incorrectly told this.
OP
OP
- Thread starter
- #23
Page 13 of the warranty book makes it seem like it’s covered by Ford up to 100K
https://www.ford.com/cmslibs/conten...years or 100,000 miles, whichever comes first.
Okay its 8 year 100 K miles. I thought it was 80 K miles. BUT that looks like the factory warranty NOT the extended warranty. I was hoping the extended warranty covered it too so if you bought the 10 year 125 K miles version you would be covered .Page 13 of the warranty book makes it seem like it’s covered by Ford up to 100K
https://www.ford.com/cmslibs/content/dam/brand_ford/en_us/brand/resources/general/pdf/warranty/2022-Ford-Car-Truck-Hybrid-Warranty-version-4_frdwa_EN-US_06_2021.pdf#:~:text=(5) The electrical drivetrain system of your,years or 100,000 miles, whichever comes first.
The main point is it would be a pretty dubious switch to declare the eCVT a hybrid unique drivetrain component covered under one warranty, but not a hybrid unique drivetrain component by the ESP where it isn't explicitly excluded.
Was 'the woman on the phone' just a customer service rep, or the authority of an actual plan administrator?
Was 'the woman on the phone' just a customer service rep, or the authority of an actual plan administrator?
Its the phone number on the pamphlet to buy a extended ford warranty I got in the mail. I still have it 888-252-3899. Was I told incorrectly? I hope so. Trying to find an email address I can ask again.
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