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Data Point: Red "Stop Safely Now" Dash Warning Caused by a Failing 12V Battery

Sun Devil

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I wanted to share a data point with the community in case anyone else runs into this issue.

I have a 2023 Lariat Hybrid Maverick with 31k miles. Aside from a couple of persistent dash and rear-seat rattles that the dealer hasn’t been able to fix, I really like the truck. However, it’s been acting up over the past month.

About a month ago, I got a Check Engine light. My son, who owns the exact same truck, suggested turning the vehicle off and waiting about 5 minutes before restarting. He was right—that cleared it.

Fast forward to yesterday: while driving, a bright red full-screen warning popped up on my dash telling me to pull over safely immediately. (I wish I had snapped a photo!) I pulled over, turned the truck off, and restarted it every few minutes for about 5 minutes, but the warning came back every time. I called the dealer, and they recommended having it towed in to be checked. (Side note: I learned you can schedule a roadside tow directly through the FordPass app, which was super convenient.)

The Diagnosis: The dealer found that my 12V battery was low/failing, which triggered the emergency warning.

I was surprised that a low 12V battery would tell me to pull over immediately while driving, but looking back, the signs were there. FordPass had already been sending me notifications that remote features/deep sleep modes were being deactivated to preserve battery power after parking.

Hope this helps someone else! If you start getting strange warnings or Check Engine lights—and FordPass is already warning you about low 12V battery features—have your 12V battery tested or replaced.
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HeyBales

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It must have failed with an internal short or similar.
Not just low juice.
Or you wouldn't have been able to start it that morning.

While driving the 12V system is powered by the HVB - and the 12VB is just an item on that system that receives current and voltage.

But if the 12VB fails to take a charge while driving - that means if the truck shutdown for any other reason and needed to be started back up - you'd be a huge safety issue in the middle of the street or intersection.

Indeed - once you start receiving the Ford app notice about Deep Sleep Mode & remote features are disabled (a level worse than battery saver features have been enabled, ie lights), time to get it checked out.

Still under warranty it sounds like?
Got an AGM hopefully?

The manual step the dealership probably won't do - leave locked overnight for the BMS Relearn.
If you got an AGM - sure want the BMS system to know that big tidbit!
 
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OP

Sun Devil

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Appreciate the insight and explanation. This is my first time replacing the battery.

The truck is under warranty, but I assume that I will have to pay for the 12 volt battery the dealer is installing. I will check to see if they put in an AGM or just another standard OEM replacement.

Good tip on the BMS reset—I’ll make sure to let it sit locked overnight so it can relearn properly.
 

HeyBales

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Appreciate the insight and explanation. This is my first time replacing the battery.

The truck is under warranty, but I assume that I will have to pay for the 12 volt battery the dealer is installing. I will check to see if they put in an AGM or just another standard OEM replacement.

Good tip on the BMS reset—I’ll make sure to let it sit locked overnight so it can relearn properly.
If under 3yr/36k - no it should be under warranty. No charge.

Well - except to hopefully the battery.
To that point, when you get it back - you may want to top off charge it if you have the means.
Then do reset, then overnight locked to Relearn.

They better not find a FLA on a shelf somewhere - it would have to be way too old now.
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