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Called Ford, now I am really confused!

AdventureSetterland

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So I called Ford and was excited to find out that they had a vin for my truck (or so I thought), took the vin down and looked it up on the Ford order tracker with the order code that was on my order sheet. Dates are not when it my order was confirmed and the truck is an XLT Hot Pepper Red Ecoboost AWD, not an XL Cactus Grey Hybrid like I ordered. It is the same dealer that I ordered from.


Is there any explanation for why it might be on it? Do I need to be worried that the dealer screwed something up?
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Big_T

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So I called Ford and was excited to find out that they had a vin for my truck (or so I thought), took the vin down and looked it up on the Ford order tracker with the order code that was on my order sheet. Dates are not when it my order was confirmed and the truck is an XLT Hot Pepper Red Ecoboost AWD, not an XL Cactus Grey Hybrid like I ordered. It is the same dealer aj ordered from.


Is there any explanation for why it might be on it? Do I need to be worried that the dealer screwed something up?
I'd make a call to your dealer first thing in the morning.
 

James St. Patrick

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So I called Ford and was excited to find out that they had a vin for my truck (or so I thought), took the vin down and looked it up on the Ford order tracker with the order code that was on my order sheet. Dates are not when it my order was confirmed and the truck is an XLT Hot Pepper Red Ecoboost AWD, not an XL Cactus Grey Hybrid like I ordered. It is the same dealer that I ordered from.


Is there any explanation for why it might be on it? Do I need to be worried that the dealer screwed something up?
Do you have your DORA? Have it ready, when you contact your dealer.
 

Dan

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Well what’s weird is my VIN when looked up is for a 2022 Super Duty. It’s really odd
 
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AdventureSetterland

AdventureSetterland

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James St. Patrick

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Whitenight

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Well what’s weird is my VIN when looked up is for a 2022 Super Duty. It’s really odd
For some strange reason, because the Maverick is a crew cab, it is listed under the "Super Duty" category. When I first placed my reservation on the day that it became available to order, the dealership called me about my Super Duty order. To this day, when they look up the vehicle status, the Maverick's are listed under the "Super Duty" category. Guess Ford doesn't have an exact place among the ranks for it yet.
 

The Weatherman

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Yeah. I just shot an email out. So hopefully will get to the bottom of this tomorrow. Fun fun 🤣
Hold on to your hat, the Bitcoin ransom demands may be coming to the Ford Motor Co IT department any time now.

Their computer systems have been acting like they’ve been hijacked for a few weeks now. 😁
 

Wriccitelli01

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So I called Ford and was excited to find out that they had a vin for my truck (or so I thought), took the vin down and looked it up on the Ford order tracker with the order code that was on my order sheet. Dates are not when it my order was confirmed and the truck is an XLT Hot Pepper Red Ecoboost AWD, not an XL Cactus Grey Hybrid like I ordered. It is the same dealer that I ordered from.


Is there any explanation for why it might be on it? Do I need to be worried that the dealer screwed something up?
Was the dealer in MA?? And when was the order???
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