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Beware Ford online accessories.

Skeeter163

2.5L Hybrid
Well-known member
First Name
Don
Joined
Feb 7, 2022
Threads
3
Messages
252
Reaction score
170
Location
Hertford NC
Vehicle(s)
2017 Escape
Engine
2.5L Hybrid
I ordered my maverick 9\9\2021 and received it 12/22/2021. No problem. I ordered XLT 2.0 with no add-ons for the sake of not waiting indefinitely for delivery. May 2022 I ordered modular bedliner from Ford online accessories and the problem began. I got email conformation of my order and my account showed paid to Ford acc. After a few days I checked the site and it showed order fulfilled so I called receiving dealer parts and was told no bedliners received. After a few days I checked back and got the same answer. Then to call online accs. for tracking and was told no action since order. Here it is 4 months into this and each entity keeps saying (online acc. and dealer parts) the other is responsible for my refund and no need to call back about it. There are more details but the bottom line is right now I am out about $400 with no recourse but I wont give up.
That’s why I always pay with PayPal, they don’t pay until it’s shipped and they guarantee your product.
 
 







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