Ambient Temp Sensor Error

[user34fs7jge]

The FordPass app sent this alert about the ambient temp sensor tonight after a 30ish mile drive. Will be taking it in for service on Friday.

Sponsored

 

[user34fs7jge]

Just an update to note that the temperature sensor sometimes works and sometimes doesn’t at the moment. When it’s “working” the temp is off by quite a bit. Temp inside the cabin is also a little squirrelly.

 

[Ford Motor Company]

Just an update to note that the temperature sensor sometimes works and sometimes doesn’t at the moment. When it’s “working” the temp is off by quite a bit. Temp inside the cabin is also a little squirrelly.

Hi there – send a message to us with your VIN and approximate mileage. I’ll look into this for you. Thanks

 

[user34fs7jge]

Update 2: Dropped the vehicle off for service on Friday morning. Haven't heard anything yet. Called this morning but was told to wait until Monday when the person in charge of my issue will be in.

They did confirm when I dropped it off that there was a problem. The ambient temp sensor was reading 171 degrees in the service center.

 

[user34fs7jge]

Update 3: New temperature sensor was delivered and installed yesterday (Monday), but it didn’t resolve the issue. Local service is talking with Ford and working through a troubleshooting flowchart.

Ford has been in touch most days with updates.

Asked for a loaner today since it looks like it’ll be a while. Nothing so far on that front.

 

[user34fs7jge]

Final update: Much to my surprise I got a call early this morning saying the truck had been repaired and was ready to be picked up. I was told that the folks at Ford had the local techs install a circuit overlay after installing the new sensor hardware. The circuit overlay resolved the issue and passed all testing from Ford.

This afternoon I got a call from the case agent I've been working with from Ford who offered me a complimentary Ford Protect Premium Maintenance Plan for the trouble. Square deal. No complaints here.

 

[pa-outdoorsman]

Final update: Much to my surprise I got a call early this morning saying the truck had been repaired and was ready to be picked up. I was told that the folks at Ford had the local techs install a circuit overlay after installing the new sensor hardware. The circuit overlay resolved the issue and passed all testing from Ford.

This afternoon I got a call from the case agent I've been working with from Ford who offered me a complimentary Ford Protect Premium Maintenance Plan for the trouble. Square deal. No complaints here.

I'd say you made out on that one. Sorry for your inconvenience. Glad it worked out.

 

[Chris_G]

What is a circuit overlay?

 

[user34fs7jge]

My understanding is that they re-connected it on an existing circuit because it was shorting on the circuit it was designed to use. I'm glad it worked but obviously that doesn't inspire confidence. Could also be perfectly fine though. Time will tell.

Sponsored