A crazy thing happened... received email from Ford Executive Offices

[Old Ranchero]

Current college student (at the age of 39) who works in IT and is getting a software engineering degree. Language is fluid and a lot of the current college students grew with a secondary form of communication that had not been present in any previous generation. That of communication via text/instant messaging etc ..., language being fluid some of those old idioms and word usages are being replaced by new ones that are more culturally relevant.

Cars are so good now that not a lot of maintenance needs to be done but are also so complex that you cannot do a lot of your own maintenance, so everyone has a guy or place they get their work done. So a squeaky wheel might not be as relevant as "I'm going to ragequit this order process because Ford seems to be trolling me". Just a change of perception.

Im not a big fan of some of the new words and phrases like, yeet, for example but they seem to be here to stay.

I think they should just Uglycry in a safe space then ghost Ford!

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[johnpbrewer]

Woah. So do you think they pushed it through or that you were already scheduled and didn't know? That is great and glad you finally have a date!

So, my hybrid is a priority 19 (didn't know these numbers even existed until months after my 8 October order) so am expecting to be very late in the build schedule. If at all. Perhaps the priority numbers are part of the reason later orders are getting build first.

 

[davnau]

So last Friday I e-mailed Elena Ford, Chief Customer Experience Officer and Brad Brownell, Director, Customer Experience at Ford. I was very polite and inquired about the status of my July 7 hybrid lux order and asked a series, again very politely (I'm a nonprofit lobbyist by trade), why June and July orders are not being prioritized, the allocation system needs serious reworking for Ford's new model of business to function, the same builds ordered in June and early July that ordered in August are getting scheduled, etc.

To my suprise, I received an e-mail from Ford Executive Offices yesterday morning. A very nice lady named Lynn Arledge, cc'ing Elena and Brad, offered to talk to the Maverick production/scheduling team to see what the hold up was. For note, i dropped the SIBL for the DIBL in early November and ordered from my small town dealer (6 orders, mine is the only hybrid). I e-mailed back thanking her for looking into this for me, I'm very excited about the Maverick as it'll be my the only Ford I've owned apart from my first vehicle ever when I was 16-which was a 1986 Ranger extended cab. Lo and behold, I got an e-mail from Lynn this morning, again cc'ing Elena and Brad, informing me that my hybrid is scheduled for March 7...

Had not called Ford Marketing phone number since August. Since my dealer called me yesterday to ask if I wanted to switch to 2.0 EB from Hybrid to try to get faster delivery, since this was last chance to do so (told him No), I decided to call Ford Marketing again today. After short hold, they looked me up, confirmed order again, said ROVP was good, and since I was a June order, it should be scheduled for build in the next month or two. Told me Ford was really trying to get the June and July Hybrid orders built ASAP. Mine is a Velocity Blue XL Hybrid with just trailer hitch, bed lights, 400W inverter and mat tray/carpet set as options, ordered on June 17, 2021, with email confirmation same day.

So, maybe some hope I'll get it by end of summer. With so many of the Hybrid March builds moved to April, we'll see how long it takes. I'm patient.

Wish I knew just how many Hybrid orders Ford actually has on the books. I've been trying to guess, but it's all speculation at this point. With 2022 model year extended and builds going out to first week of October, and MY 2023 builds starting two weeks later, I hope everyone's 2022 Hybrid order gets built. (Dates are per a Ford Authority post. Dates are all subject to change anytime by Ford, as we all know.)

 

[DarkStormy]

So, my hybrid is a priority 19 (didn't know these numbers even existed until months after my 8 October order) so am expecting to be very late in the build schedule. If at all. Perhaps the priority numbers are part of the reason later orders are getting build first.

My 8/26 order is also a priority 19, I have no idea what that means, but being in Maine and about as far from Mexico as is possible in the continental USA, I'm thinking it means I won't see my truck till 2023 .
Unfortunately I just wrecked my Nissan Frontier on an ice covered road, and really need to have a truck for Kayak season, no later than late may.

 

[Chicago Mike]

@jhud042002 Any chance you can share the email addresses at Ford that you contacted? I have an issue locally with a dealership and cannot get any traction on resolving it. Thanks!

 

[NewBernWolf]

I, like most other people, have been stuck at home for 2 years with little kids teaching preK, kindergarten, and first grade. In my day job, I'm a nonprofit lobbyist for kid's heatlh so I'm been on the frontlines working on vaccines, masks, public health preventive measures, etc and it's taken a huge toll. The MTC has been my outlet for all this and when i first saw the MAverick, I was like "this is going to get me through, this is the truck I've dreamed about since my '86 Ranger." And to the other poster re: June/July orders-I did not jst focus on my order, I asked about all of our orders.

Bless you...for all of that!

 

[NewBernWolf]

The other day I sad to a younger person "what the market will bear" and they had not a clue.

The good news is that kid can probably code the computer that builds the robots that will build your next vehicle after the Maverick. The fact that she doesn't understand cliches from the 60's probably won't matter.

 

[Guilla]

My 8/26 order is also a priority 19, I have no idea what that means, but being in Maine and about as far from Mexico as is possible in the continental USA, I'm thinking it means I won't see my truck till 2023 .
Unfortunately I just wrecked my Nissan Frontier on an ice covered road, and really need to have a truck for Kayak season, no later than late may.

Not to hijack this thread with Priority code talk, but I will answer these two.

Priority codes are only used for your dealer to prioritize their own orders, it has nothing to do with their priority at ford. Many dealers put all their retail orders in at 19. Some put them all in at 10. 10-19 is retail orders. You can ask your dealer to lower it to a 10 to make sure someone else at that dealership doesn't get theirs lower than yours, they may or may not depending on how they like to do things.

 

[johnpbrewer]

My 8/26 order is also a priority 19, I have no idea what that means, but being in Maine and about as far from Mexico as is possible in the continental USA, I'm thinking it means I won't see my truck till 2023 .
Unfortunately I just wrecked my Nissan Frontier on an ice covered road, and really need to have a truck for Kayak season, no later than late may.

From another thread: Retail orders for a person are between 10 and 19. 1 through 9 are supposedly special orders for regional reps and the like, 20 and up are dealer stock, 99 is hold.

 

[The Weatherman]

So, my hybrid is a priority 19 (didn't know these numbers even existed until months after my 8 October order) so am expecting to be very late in the build schedule. If at all. Perhaps the priority numbers are part of the reason later orders are getting build first.

Use the Search option for Priority Code!!

 

[TooManyVehicles]

The good news is that kid can probably code the computer that builds the robots that will build your next vehicle after the Maverick. The fact that she doesn't understand cliches from the 60's probably won't matter.

True, at least partially.

As someone who "lived it", from early distributed systems to the mainframe to the Internet and beyond, and who is now teaching it....it has been fascinating to see the students of today...and even how they've changed in the last 10 years. I was lucky to be on some fantastic projects during my career.

There are some who are good....really really good...and I have no doubt they won't contribute to the future you envision. I also get to see a lot of students who are there because they have been told its the future. For instance, I teach Game Design (Mostly using Unity and C#) and there are lots of students who take it because they love playing games and as a result think they want to write/design games. But there is a difference between playing and creating/writing code for games, which I discovered while playing games with my son. When he plays he is trying to figure out how to beat the level, etc. When I play, I'm constantly looking at what the game designer and programmer did, and thinking about how to do those things.

Along those same lines, today's students are GOOD at UI (user interface) aspects. Whether it is a GUI program or a game, or designing menu's for an app, they are good (better than I am) at putting it together. I think this is partially because they've lived their entire lives using these kinds of interfaces. At the same time they STRUGGLE when they have to do command line things (e.g. Linux scripts).

They (students) have many advantages compared to the distant past. They have free tools, software products, tons of instructional videos and resources. This can also be a disadvantage because there is so much information out there and they have trouble sorting through it. They also are lacking an understanding of computer fundamentals, by which I don't mean how to use windows but how the binary digital machine works, instructions, how the processor works, etc. The vehicle analogy is that they know how to drive it, but don't know how the engine, drivetrain, and other components work. Some would say they don't need to know, but having those skills made a huge difference in my career. They are also "disadvantaged" in that the tools sometimes make it easier to keep trying sh*t over and over, instead of stepping back, THINKING about what they are trying to do and what it takes to correctly program that. I've even had to tell people (nicely) to take their hands OFF OF THE KEYBOARD, i.e. stop changing things without understanding what you are changing and why.

 

[jtpc2021]

So last Friday I e-mailed Elena Ford, Chief Customer Experience Officer and Brad Brownell, Director, Customer Experience at Ford. I was very polite and inquired about the status of my July 7 hybrid lux order and asked a series, again very politely (I'm a nonprofit lobbyist by trade), why June and July orders are not being prioritized, the allocation system needs serious reworking for Ford's new model of business to function, the same builds ordered in June and early July that ordered in August are getting scheduled, etc.

To my suprise, I received an e-mail from Ford Executive Offices yesterday morning. A very nice lady named Lynn Arledge, cc'ing Elena and Brad, offered to talk to the Maverick production/scheduling team to see what the hold up was. For note, i dropped the SIBL for the DIBL in early November and ordered from my small town dealer (6 orders, mine is the only hybrid). I e-mailed back thanking her for looking into this for me, I'm very excited about the Maverick as it'll be my the only Ford I've owned apart from my first vehicle ever when I was 16-which was a 1986 Ranger extended cab. Lo and behold, I got an e-mail from Lynn this morning, again cc'ing Elena and Brad, informing me that my hybrid is scheduled for March 7...

good deal.

Yeah, your story is the reason I ordered from a big dealer. Odds just aren’t in your favor if the only hybrid order from a dealer that has 6 mavericks ordered.
Ordered in July and got my truck earlier this month.

Glad you are finally scheduled though.

 

[jc888888888]

The other day I sad to a younger person "what the market will bear" and they had not a clue.

Was in a video conference with 12 younger folks that report to me I said "I will bet you a dollar to a donut" they where all visibly shaken and had the look on their faces like " what is the old dude talking about?

 

[Dun4791]

good deal.

Yeah, your story is the reason I ordered from a big dealer. Odds just aren’t in your favor if the only hybrid order from a dealer that has 6 mavericks ordered.
Ordered in July and got my truck earlier this month.

Glad you are finally scheduled though.

So if they ROVP confirms a retail allocation for the dealer where it was ordered, why/how does the dealer size (regular allocation) play a part?

 

[Arby47]

I seriously just got a production date:

March 7

I had received a production date email from Ford for my FE Hybrid of March 14th, then yesterday, pushed back to April 4th. Ordered beginning of August. Just so you guys know....

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