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45 Day Update Promise?

Nemesised

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I was promised an update at least every 45 days. Has anyone received an update email?
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BigB

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I’m supposed to get mine around Sunday. When are you supposed to get your update?
 

Maverstang

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Yes, if you have a customer order then every 45 days or so you will receive an email that tells you there is nothing to tell you.

It is keyed off the original order email address used to send the order confirmation email. If you never received one of those the most likely reason is your dealer incorrectly entered your email address on the original order. Check with the dealer and fix it.
 

Christenhildebrandt

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Yes, if you have a customer order then every 45 days or so you will receive an email that tells you there is nothing to tell you.

It is keyed off the original order email address used to send the order confirmation email. If you never received one of those the most likely reason is your dealer incorrectly entered your email address on the original order. Check with the dealer and fix it.
This happened with my original email entry. Fixed and got my 1st 45 day email. Will get the next 45 day one Friday sadly.
 

joewaiting

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Should get my 45 day on Friday, But I received a Vin already and build date 12/19/22
See signature for dates
 

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commadorebob

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Due mine on the 23rd. My order was processed correctly on the 16th, I only realized several days later that my Ford account had the email communication setting set to "no." Once I made the change, original confirmation email came later that evening and my first "unfortunately" email exactly 45 days later.
 
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Nemesised

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I’m supposed to get mine around Sunday. When are you supposed to get your update?
I think today is day 45 so guess we will see.
 

IdahoDirtFarmer

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My 2nd 45 day email is due tomorrow. Since it's scheduling day, when I see something from Ford, it'll be a Schrodinger's email. Until I open it, I'll be both scheduled and unscheduled.
 

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Don't know Don't care Don't care to know it's wrote by a politician anyway and it makes no sense at all and give no new information .🤔🤥😱
 

Lonnie gee

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Due mine on the 23rd. My order was processed correctly on the 16th, I only realized several days later that my Ford account had the email communication setting set to "no." Once I made the change, original confirmation email came later that evening and my first "unfortunately" email exactly 45 days later.
Bob were to go to check or correct that O thing ?
Never heard anything 3 months
 
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brucerob62

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I got one on oct 31 so mine is due today awaiting patiently to get rejected the 2nd time
 

commadorebob

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Bob were to go to check or correct that O thing ?
Never heard anything 3 months
I"m not sure I understand your question. Go to Ford.com and try to log into your account. Then click on "Communication Settings" under "[Name]'s Account." If you don't have a Ford account and you aren't getting notifications, then your dealer didn't put your email address on your order and your beef is with them.
 
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Nemesised

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I"m not sure I understand your question. Go to Ford.com and try to log into your account. Then click on "Communication Settings" under "[Name]'s Account." If you don't have a Ford account and you aren't getting notifications, then your dealer didn't put your email address on your order and your beef is with them.
I got one on oct 31 so mine is due today awaiting patiently to get rejected the 2nd time
same with me... getting late in the evening so does not look like they are going to keep their promise.
 

Lonnie gee

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I"m not sure I understand your question. Go to Ford.com and try to log into your account. Then click on "Communication Settings" under "[Name]'s Account." If you don't have a Ford account and you aren't getting notifications, then your dealer didn't put your email address on your order and your beef is with them.
Thank you for that. I have called customer service and gave him my email Confirmed accuracy as well and ask if they had it in multiple times. I don’t know what to expect.
 

Lonnie gee

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You said : Due mine on the 23rd. My order was processed correctly on the 16th, I only realized several days later that my Ford account had the email communication setting set to "no." Once I made the change, original confirmation email came later that evening and my first "unfortunately" email exactly 45 days later.
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