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15 dealer visits. Sync 3 still skips listening to bluetooth/carplay/USB. Issue is still there, I just don’t have anything new to complain about.

SSM 53801 2022-2025 Maverick - Hybrid - 12V Battery Drain - Built On Or Before 17-Feb-2025 Some 2022-2025 Maverick vehicles with a hybrid powertrain and built on or before 17-Feb-2025 may exhibit a 12V battery drain. This may be due to the software installed in the air...

Another APIM replacement, still skipping. I suspect it’s a software issue that Ford needs to address. 15 dealer visits. 2 APIM replacements. 1 DSP replacement. 24k frustration-filled miles. The BBB case has been a complete waste of time. After initially “inspecting” the vehicle and blaming the...

BBB claim was supposed to go to arbitration but I haven’t heard anything for some time. Going to call and nudge it along.

Ford sent an engineer out to inspect the truck and after reportedly working on the truck for 90 minutes, they concluded that the issue was with CarPlay and my phone OS being out of date despite the skipping happening over USB and bluetooth as well. In other words, they’re placing the blame on...

Tap "Apps" in the bottom bar of Sync 3, then "Power Flow" OR the "home" icon, then the rectangular button on the right side of the screen with a lightning bolt on it. It will display the below screen to tell you why the engine is on. "Drive Mode" = you're in Sport or Tow/Haul mode. "Normal...

I'll have more info once I reach the end of the BBB case. Haven't given up yet.

Nothing to report. I opened a claim with the BBB Auto Line, pending Ford's response and arbitration. Unless anyone has an SSM to share pertaining to this issue, we are still without official recognition of this issue from Ford.

You’d probably get better reach asking in one of the main forums

Yeah I still haven't gotten any confirmation that a fix is on the horizon...

Keep us posted! I have the same audio skip with the stock Sync 3 system and I'm curious if it's APIM related or something else. If the skip happens just as frequently with all 3 of your APIMs I'm led to believe we got a bad batch of ACMs or something like that.

Yes, this issue impacts CarPlay, Bluetooth, Android Auto, and playing off a USB. If your truck skips on one, I’d expect it to skip for all.

Poll results have made it clear that this isn't an isolated issue, and based on your comments many of you aren't bothered enough by it to make a dealer trip out of it. The call I received from my dealer today said that issues with warranty rates below 7-10% are basically ignored by Ford. While...

Dealer called me today saying something along the lines of "Ford is no longer warrantying this issue" due to the several visits in which the dealers failed to reproduce the issue despite having been able to reproduce it reliably the week of Halloween. @Ford Motor Company can/will an SSM be put...

I agree and would like to keep the dataset controlled to B&O. @Jim D can you start a new, separate thread documenting the issue you’re having with your XL?

Please see this thread for context: https://www.mavericktruckclub.com/forum/threads/sync-3-audio-skipping-issue.39632/ Several owners with Sync 3 are having issues with the audio skipping. I figured I'd throw a poll up to see just how many are having issues. This video showcases the issue...

Dealer visit number 9 was a total waste of my time. They "Checked the wiring" but ultimately called it a "software issue" and said I'd have to wait for Ford to put out a fix. The number of Lariat owners that have chimed in here is indicative of a much larger issue... I called the Ford customer...

Yeah it’s Sync. No other device I own does it. Thank you for your comment - our symptoms align perfectly. Dealer visit 8 went so-so. They’re able to replicate the issue and the truck’s going back next week. Pretty disheartening that it took this long for a consistent reproduction and...

I have one more appointment on the 29th. They’ve replaced the APIM and DSP… no joy. Hoping it’s the ACM. This will be dealer visit number 8…

Can't speak much for used Mavericks, but as for trim I'd definitely go with an XLT Lux or Lariat for the heated steering wheel. Absolute game changer.