RealTruck Fulfillment Time

[1929]

No support from the rep that posts here. Shame. They used to have better service and product.

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[Montana]

No support from the rep that posts here. Shame. They used to have better service and product.

Did they? I had problems with them years ago. Husky was never great, it was just another Weathertech knock off and now there are much better options for the price, like TuxMats.

If you want good, reliable floor mats, get those.

Stop shopping on RealTruck (middleman site). All those sites you are subject to their own definition of customer service and nothing is holding their feet to the fire. Treat them like the pop-up ad store they are and block them.

 

[1929]

Honestly, I'm pretty upset with RealTruck. I requested if it was possible to cancel my order and remake the order; however, I'd like the discount to be applied to the new order. My reasoning for this, well originally when I made the order they offered a rebate for a free floor mat when purchasing the x-act contour mats. However, I contacted husky and realtruck support about this because HuskyLiners doesn't even make bed mat for the Ford Maverick. By the way, Husky basically ghosted me on a response and realtruck gave me a boiler plate response.

Well it's a new year and a new day, and they changed the rebate so that if you order the mats you can get a rebate for a $50 prepaid card. This is much more useful than offering a non-existent bed mat for the Ford Maverick. So contacted customer support and basically vented my issues with my order and how I've been waiting for over a month for the front floor liners and how the product page claimed I was suppose to get them around Dec 7th. I guess RealTruck would prefer me to keep my existing order and then submit the rebate for a bed mat that's not for my truck and then sell it. The buying experience has been less than ideal.

I see Realtruck is offering a free hat with orders over $100.
All I wanted was quality product in reasonable time frame and decent customer service. Wow, was I disappointed!

 

[dlivry7]

real truck: ordered a bak revolver 4xs over a week ago, not a peep from them yet ???

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