RealTruck Fulfillment Time

[mechatron_prime]

I ordered some Husky Liners X-Act Contour floor liners for my 2024 Maverick Hybrid and the front floor liners have been pending fulfillment going on almost 4 weeks now. Originally, when I ordered these on 11/27 the RealTruck gave an estimated "Arrives Dec 7th-9th". Was wondering if anyone else had long wait times for their Husky Liners through RealTruck.

I did receive the back floor liners on Dec 5th. I just haven't received the front floor liners.

Sponsored

 

[Goose201]

I bought a tonneau cover from them a while back and had it within a week.

have you reached out to them for any insight?

 

[mechatron_prime]

I bought a tonneau cover from them a while back and had it within a week.

have you reached out to them for any insight?

Yup, contacted support a few times. First i thought the front and back floor liners were going to be shipped together. But looks like that wasnt the case. The website didnt really mention if the items were in stock or not, perhaps they just get shipped from Husky Liners, not sure.

Support told me the estimated wait would be 3-4 weeks. I'm going on the 4th week of waiting and just seems like im left in limbo. The website gave a much earlier date. My issue is that the website is currently giving an inaccurate estimated date on the product page. Ive been keeping track of the estimated dates that it states and everytime it was updated, it would of meant I would of gotten my floor liners earlier.

 

[FischAutoTechGarten]

I ordered the carpeted floor mats from them.. ETA is between 12/21 - 12/26... which is probably before my truck will arrive (which is in production this week!)... I'll post the results when I receive them.


UAI-L1FR14504709 - 3D MAXpider Elegant Carpeted Floor Liners

 

[Paulyz]

I ordered some Husky Liners X-Act Contour floor liners for my 2024 Maverick Hybrid and the front floor liners have been pending fulfillment going on almost 4 weeks now. Originally, when I ordered these on 11/27 the RealTruck gave an estimated "Arrives Dec 7th-9th". Was wondering if anyone else had long wait times for their Husky Liners through RealTruck.

I did receive the back floor liners on Dec 5th. I just haven't received the front floor liners.

I ordered a Truxedo Sentry tonneau cover from Real Truck & it arrived very quickly.

 

[mechatron_prime]

Support gave me an update and looks like sometime before mid-January.

 

[1929]

I ordered some Husky Liners X-Act Contour floor liners for my 2024 Maverick Hybrid and the front floor liners have been pending fulfillment going on almost 4 weeks now. Originally, when I ordered these on 11/27 the RealTruck gave an estimated "Arrives Dec 7th-9th". Was wondering if anyone else had long wait times for their Husky Liners through RealTruck.

I did receive the back floor liners on Dec 5th. I just haven't received the front floor liners.

Ordered Husky liners on 18 November and after getting emails every couple of weeks kicking the can down the road I now have a new estimated ship date of by 28 February 2024.

Very unhappy with www.realtruck.com

Also, their website has said in-stock available for rapid ship the entire time!

 

[mechatron_prime]

Ordered Husky liners on 18 November and after getting emails every couple of weeks kicking the can down the road I now have a new estimated ship date of by 28 February 2024.

Very unhappy with www.realtruck.com

Also, their website has said in-stock available for rapid ship the entire time!

That's unfortunate news. Now I feel like Its going to be months before mine actually ships. They should probably update their product page and be more transparent about their actual stock.

 

[mechatron_prime]

Honestly, I'm pretty upset with RealTruck. I requested if it was possible to cancel my order and remake the order; however, I'd like the discount to be applied to the new order. My reasoning for this, well originally when I made the order they offered a rebate for a free floor mat when purchasing the x-act contour mats. However, I contacted husky and realtruck support about this because HuskyLiners doesn't even make bed mat for the Ford Maverick. By the way, Husky basically ghosted me on a response and realtruck gave me a boiler plate response.

Well it's a new year and a new day, and they changed the rebate so that if you order the mats you can get a rebate for a $50 prepaid card. This is much more useful than offering a non-existent bed mat for the Ford Maverick. So contacted customer support and basically vented my issues with my order and how I've been waiting for over a month for the front floor liners and how the product page claimed I was suppose to get them around Dec 7th. I guess RealTruck would prefer me to keep my existing order and then submit the rebate for a bed mat that's not for my truck and then sell it. The buying experience has been less than ideal.

 

[FischAutoTechGarten]

I received my very nice carpeted floor mats for my soon to arrive Maverick last week. So, prompt delivery. They look good.

 

[DernKala]

I ordered front and back Husky mats for my mother's Kia in early December, expecting to get them in time for Christmas considering the website said a 5-7 business day build time if they weren't in stock. The rear mats shipped right away and I didn't get any update on the fronts. Website/email support was useless so I called and after being on hold forever, was told they were getting them in late February. I feel bad because my mother requested Weathertec but I pushed Huskys because I've been very happy with the ones I bought for my Civic years ago. I was gonna order Huskys without a thought for when my Mav arrives, but now I'm thinking I need to look into alternatives.

 

[mechatron_prime]

I'm not even sure what to do at this point. I'm suppose to be getting my truck in a few weeks and I still don't have my front liners. They keep claiming I should be getting them by mid month. Do I just buy something from amazon and forget about the realtruck ones... Starting to really regret buying the husky liners from realtruck.

 

[1929]

Ordered Husky WeatherBeater Floor Liners November 18th 2023.
Still have not received them. I was billed when I placed the order.
Estimated ship date is now on/before 28 February 2024. I had a series of updated delivery dates every 2 weeks after I ordered them.
I am not satisfied with communication or performance of RealTruck.com

 

[mechatron_prime]

Words cannot describe my frustration with this... I contact support a week ago and they told me mid January. Then they said they would request an update from husky liner and an agent would contact me in 1-2 business days. Well... no one contacted me. So a week later (today), contacted realtruck and asked what the heck is going on and well.. now they're telling me February. My suggestion, if your trying to get husky liners stay away from realtruck.

 

[mechatron_prime]

So I was tired of waiting and cancelled my order online and also talked with support about cancellation. Then tonight I get an email from realtruck that my floor mats have shipped. Funny how that works.

Sponsored