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USB-c Apple cable to usb-c Apple phone

ROOSTER

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When I hook up my phone with Apple cable for apple car play a message on the screen says this device not supported. I’ve tried a few different cables all the same. It did work a few times. Only had the truck a month. What does this mean.
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Mav_RICK

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Use usb A to C and you’ll be fine.
 

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I’ve used both versions on mine (sync3 radio) work without issue. Swap cable types see what happens. Reset radio if issue continues and make sure your phone on latest update
 

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Use usb A to C and you’ll be fine.
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I use a 3 ft ANKER "A to C" cable and it works fine on my Android phone. I originally used a "C to C" cable that also worked, but the ones I have are all 6 ft and a bit too long.
 
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ROOSTER

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When I hook up my phone with Apple cable for apple car play a message on the screen says this device not supported. I’ve tried a few different cables all the same. It did work a few times. Only had the truck a month. What does this mean.
 

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Mav_RICK

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This ☝
I use a 3 ft ANKER "A to C" cable and it works fine on my Android phone. I originally used a "C to C" cable that also worked, but the ones I have are all 6 ft and a bit too long.
Yes I think some of those C to C are maybe only good for charging. I don’t know but as I have seen you state before the quality of the cable can be a factor as well.

I’ve gone to wireless and pretty happy with the results.
 
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ROOSTER

ROOSTER

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I bought a 12” anger cable C to C it worked couple times now nothing tried usb to usb-c same problem it’s not supported. I’ll try radio reset
 
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ROOSTER

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You need cable for Apple car play right?
 

Mav_RICK

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I bought a 12” anger cable C to C it worked couple times now nothing tried usb to usb-c same problem it’s not supported. I’ll try radio reset
Make sure phone is up to date.
 

Mav_RICK

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ROOSTER

ROOSTER

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Just checked there is an update for my phone I’ll try that and let you know
 
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ROOSTER

ROOSTER

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Update worked all cords work now. Thx
 
 







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