ProClip Phone Mount For Maverick

[Dmthomp32]

So I recently purchased the ProClip mount for my Maverick. It uses a screw from the dashboard to help secure it to the lip of the cubby. See pic.

however after a couple of weeks of use, I’ve noticed that the Mount was starting to wiggle more and more. Turns out that screw in the dash either doesn’t have the depth or doesn’t actually connect to much of anything behind that plastic piece that holds the “Passenger Airbag” signal. Well my ProClip Mount was literally pulling the entire plastic piece out of the dashboard. I can’t find a way to use the factory screw as instructed to secure this phone Mount without it pulling the plastic out of the dash. I’ve tried like 20 times and every time I use that screw it seems to take more plastic out of the hole.
Now in the video to mount the clip it also is supposed to have double sided tape to help adhere to the lip of the cubby. Mine didn’t come with double sided tape, it came with like rubberized stickers. Well those have come loose as well and I’ve tried re-gluing them.
I’ve reached out to ProClip and they were quick to ask for pics and videos to help them address the issue. I’m waiting to hear back on that, no issue so far with their support.
I’m bummed out with the ProClip so far but I don’t think this will work without a longer screw. Unfortunately the screw/thread pattern is a little difficult to find (thanks Ford). I’ve been to four hardware and auto parts stores without luck as I thought finding and trying a slightly (1/4”) longer screw would be helpful to have better bite in the plastic dash and potentially have enough depth to catch whatever should be holding this trim and clip up.
Pic of screw from dash (black one).

have any of you had issues with your ProClip? If so how did you resolve them?

thanks!

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[1Darkone]

I have the exact same issue you are having. I cant even use the mount as it is not strong enough to hold the phone. I will contact ProClip and tell them as well. Maybe they can do something.

 

[twracing]

Dang, I just ordered one a couple days ago. I’ve used pro clip on my previous vehicles and currently on my Titan and been pleased. Hopefully they get this remedied before my Mav shows up.

 

[dc73pdsgt]

So I recently purchased the ProClip mount for my Maverick. It uses a screw from the dashboard to help secure it to the lip of the cubby. See pic.

however after a couple of weeks of use, I’ve noticed that the Mount was starting to wiggle more and more. Turns out that screw in the dash either doesn’t have the depth or doesn’t actually connect to much of anything behind that plastic piece that holds the “Passenger Airbag” signal. Well my ProClip Mount was literally pulling the entire plastic piece out of the dashboard. I can’t find a way to use the factory screw as instructed to secure this phone Mount without it pulling the plastic out of the dash. I’ve tried like 20 times and every time I use that screw it seems to take more plastic out of the hole.
Now in the video to mount the clip it also is supposed to have double sided tape to help adhere to the lip of the cubby. Mine didn’t come with double sided tape, it came with like rubberized stickers. Well those have come loose as well and I’ve tried re-gluing them.
I’ve reached out to ProClip and they were quick to ask for pics and videos to help them address the issue. I’m waiting to hear back on that, no issue so far with their support.
I’m bummed out with the ProClip so far but I don’t think this will work without a longer screw. Unfortunately the screw/thread pattern is a little difficult to find (thanks Ford). I’ve been to four hardware and auto parts stores without luck as I thought finding and trying a slightly (1/4”) longer screw would be helpful to have better bite in the plastic dash and potentially have enough depth to catch whatever should be holding this trim and clip up.
Pic of screw from dash (black one).

have any of you had issues with your ProClip? If so how did you resolve them?

thanks!

yea I had issues with mine also and ended up returning it for a refund. used to have a lot of faith in proclip but not any more.

 

[donkiboy]

Mine was also wobbling after a few weeks of use. They need to reevaluate this specific mounting point design. The screw doesn't seem to be threading into anything besides that "passenger airbag light" trim panel.

 

[Dmthomp32]

Thanks everyone. Hearing this feedback is a relief but also a huge disappointment. I really liked this Mount while it was working. It held position really well. I’ve sent ProClip photos and two videos of me installing and what happens. I’m hopeful that they can just set me up for a refund because I’m not confident a longer screw in that location will help anything. Back to the drawing board now for a phone Mount.

So far I’m 0 for 2, ProClip phone Mount and my factory tonneau cover both are a bust.

 

[twracing]

That thread looks similar to the screws in unassembled furniture like Sauder. Check the fastener bins at the hardware store. There are a couple bins labeled as such. Maybe get lucky there?

 

[Dmthomp32]

That thread looks similar to the screws in unassembled furniture like Sauder. Check the fastener bins at the hardware store. There are a couple bins labeled as such. Maybe get lucky there?

I did some research on it and spoke with my father in law (former GM engineer). Apparently this style of thread is very common in securing plastic components that do not retain or require structural rigidity. So essentially they work well on cheap plastic that doesn’t. Really do anything. I’ve been to two autoparts stores and two hardware stores. No such luck. Plus I don’t think the longer screw will actually help at this point as it doesn’t appear to grab any structural component behind the airbag plaque.

 

[oneinch]

Maybe a threaded insert can be installed? Doing this would be a rabbit hole you can't climb out of without replacing parts. I also wonder if this connection point in the truck is intentionally weak for the air bag?

 

[Dmthomp32]

I agree with that logic. I believe ProClip thought this would be a simple and elegant solution. Unfortunately the mounting place, type of screw, etc don’t seem to be able to support the weight and force enabled on the mount with road vibrations/bumps, inserting and removing the phone, not to mention turning it in different orientations.

Maybe a threaded insert can be installed? Doing this would be a rabbit hole you can't climb out of without replacing parts. I also wonder if this connection point in the truck is intentionally weak for the air bag?

 

[Potatomafia]

All the screws except the one on the far right side don't actually attach that trim piece the the dash structure. It is held in by clips. The far right screw attaches to the dash structure but has a plastic clip which easily pulls out of the dash.

I discovered this after I bought a phone mount on eBay that mounts using those screws in the trim piece. After installation, I gave it the wiggle test and the whole thing fell off the dash

You may be tempted to buy one of these mounts. But do not do it!

 

[Dmthomp32]

Well I heard back from ProClip today. Essentially they told me their product works perfectly as long as you install it perfectly per their instructions. Essentially that everyone in this thread doesn’t know what we are doing and don’t know how to follow instructions. I’ve requested a refund and will be packing mine up on Friday to mail it back. I’ve done my part in sharing my “thorough” feedback (that’s how they described it) and now I’m encouraging others to think carefully before dropping $70-$80 on this phone mount. If you do buy it, keep all packaging and any emails you have with them regarding your return as you will need all of it to get your money back!

 

[nickcuban]

Well shoot. I'm about a week into my ProClip (I had one in my last car and LOVED it) so I'm hopeful it stays strong. I feel like the hole in the proclip where the screw goes through should be recessed a little so the screw can seat down more. I guess if I get the wobbles and can't get a refund I'll give it a whirl. I'm also NOT using a mount for the phone.. just the base. I have a magbak case so I just stuck a magnet strip to the proclip base. Maybe without the added mount and angle it holds the phone, I'll be ok?

Time will tell!

 

[Brother Cannon]

Yeah, that black screw looks like it cuts threads directly into the plastic and only meant to hold on the trim.

I didn't think it was smart to mount things near an air bag badge that suggests that's where it would deploy from. The possibility of phone/mount being turned into a high-speed projectile made me hesitant to order any mount that uses the screws in the dash. I've had pro clip mounts in my last 2 vehicles. 2 out of the 3 mounts were good. So, they don't have an immaculate track record with me.

I'm looking for a mount that provides a flat surface to attach a ram-mount X-grip. I have a windshield suction cup ram-mount, but I'd prefer to keep the windshield unobstructed. Maybe I'll cut a block of wood to fit into the cubby, cover it with some grippy drawer liner and screw the ball mount to that.

 

[Dmthomp32]

Yeah, that black screw looks like it cuts threads directly into the plastic and only meant to hold on the trim.

I didn't think it was smart to mount things near an air bag badge that suggests that's where it would deploy from. The possibility of phone/mount being turned into a high-speed projectile made me hesitant to order any mount that uses the screws in the dash. I've had pro clip mounts in my last 2 vehicles. 2 out of the 3 mounts were good. So, they don't have an immaculate track record with me.

I'm looking for a mount that provides a flat surface to attach a ram-mount X-grip. I have a windshield suction cup ram-mount, but I'd prefer to keep the windshield unobstructed. Maybe I'll cut a block of wood to fit into the cubby, cover it with some grippy drawer liner and screw the ball mount to that.

Bullet Point Mounting Solutions. It isn’t cheap but it is solid and provides a variety of mounting options. That’s what I went with after returning my ProClip.

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