Nope. If your order is filed with Ford, they respond very quickly (1-2 hours, even) IF they have your correct email, as provided by the dealer. Don't call Ford and ask them to correct/add your email. They'll tell you the dealer has to do it.
Excellent- thanks for your help. I felt they were above board before, and they are on the 'approved' list here, but they also have a Mav on the lot with a $5k markup as well so that made me a little leery. Emails are pretty clear and now I have the right numbers on a sheet that shows the X-plan. I think Ford would greatly frown upon them trying to charge a markup on an x-plan deal, so I feel pretty safe. I suppose they could still try the mandatory scotch guard or windows etching or something, but I don't get that sense - and I'm not sure they are allowed to have 'mandatory' add-ons with x-plan anyway. Will end up saving me about $740 off MSRP plus the lower Doc fee (I think law here is $150 max and that's what everyone does), so about $800 total. Nice!
Also, if MSRP changes after your build is submitted but before it’s built and delivered, Ford refunds the difference to the dealer. Therefore there is no risk to the dealer to lock in MSRP with you And no reason The dealer should try and charge you the higher MSRP if it’s a trustworthy dealer.
I was not aware so yeah they were just shady and I didn't want to be excited waiting and then get hit with surprises when it came in. I'll see if I have the energy to try another dealer tomorrow.
You could call Ford Customer Service (assuming you have your order number and info. They can tell you if there is an order in their system. If there is, then likely your dealer didn't enter your email into the system correctly... But there won't be a hurry to get your dealer to enter it in correctly. You just won't get updates until it is done.
