Scheduling question

[DAM]

I’m a little confused, I ordered my truck 6/14 and my dealer said I’m on the build schedule for 10/4 I haven’t received any emails from Ford but I see on this forum they are scheduling-this-upcoming-week-of-8-30-for-production-build-weeks-10-18-and-10-25. Should’ve I received an email from Ford?

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[The Weatherman]

Yep.

Unless the dealer didn’t put your email in the system when you ordered.

 

[Big_T]

Check with your dealer to be sure your e-mail was entered into the Ford system. But some people have reported here that their dealer did input their e-mail into Ford's system but still have not got e-mail from Ford. Also ask your dealer for your VIN, that's provided by Ford with the build date. With your VIN and your order number you can log into the Ford website to monitor the vehicles progress there.

I also ordered 6/14 and by build is also scheduled the week of October 4th so I'd guess you are ok.

 

[DryHeat]

Does anyone know approximately how long after build we can expect delivery?

I know it will vary based on a lot of things, but is there any general estimate?

 

[The Weatherman]

Does anyone know approximately how long after build we can expect delivery?

I know it will vary based on a lot of things, but is there any general estimate?

Consensus seems to be 4-6 wks.

 

[Darnon]

There's been a number of people who received the initial order confirmation e-mail from Ford but didn't get a schedule e-mail and were informed by their dealer.

 

[DAM]

Check with your dealer to be sure your e-mail was entered into the Ford system. But some people have reported here that their dealer did input their e-mail into Ford's system but still have not got e-mail from Ford. Also ask your dealer for your VIN, that's provided by Ford with the build date. With your VIN and your order number you can log into the Ford website to monitor the vehicles progress there.

I also ordered 6/14 and by build is also scheduled the week of October 4th so I'd guess you are ok.

Thanks-I previously called Ford and they gave me the VIN and told me I was scheduled but couldn’t give me the date, they said I need to call the dealer for the date that’s when the dealer told me 10/4.

 

[Big_T]

I wouldn't worry about not getting e-mails from Ford. Just enter your order number and VIN into THIS WEBPAGE and track the vehicles progress on your own. The order number is on the paperwork you signed at the dealer. If you don't have it ask your dealer for it.

 

[Wire4money]

There's been a number of people who received the initial order confirmation e-mail from Ford but didn't get a schedule e-mail and were informed by their dealer.

I’m one of them.

 

[DAM]

I wouldn't worry about not getting e-mails from Ford. Just enter your order number and VIN into THIS WEBPAGE and track the vehicles progress on your own. The order number is on the paperwork you signed at the dealer. If you don't have it ask your dealer for it.

Thanks for the link- I put in the VIN/order and I could see my order conformation. Thanks again

 

[Gabe06]

Yes, email needs to come from Ford, along with your VIN number

 

[Down]

As others have stated, whether it's the dealer not entering the customer email or Ford just not being very good at the interwebz, the fact you haven't received an email doesn't mean anything. I ordered on 7/14 and am scheduled for build 10/11.

I still haven't received an email from Ford and their Customer Service department couldn't tell me anything about my order other than "an order with that number was submitted by somebody at some time".

I consider it a faith based order, at this point.

 

[pxpaulx]

I’m one of them.

Same here - initial email at the time of order, scheduled for 9/13 but no scheduling email was sent to me. Confirmed my email address is correct with the Ford marketing/customer service number as well (And as was said, they can basically confirm your order is there and that you have a VIN - you don't get a VIN unless you are scheduled).

 

[DryHeat]

I'm wondering just how significant Priority Codes are.

I just got an email from my salesman with a screengrab of their system showing their order spreadsheet. The two orders that are listed as "Scheduled To..." have Priority Codes of 12 and 14. My order is (and has been for a while) Priority Code 02 and listed as "Unscheduled-Clean."

I'm also having suspicions about the Order Numbers. Both the scheduled orders have higher numbers than mine, but the salesman says they were put in 4 weeks before mine. (Which I don't really believe, because that would have been in May.)

Can anyone shed any light on this? Do Priority Codes make a difference?

[ETA] Salesman is dancing around the issue. He replies to my emails but pretends that he doesn't see (and thus doesn't answer) the fairly direct questions I ask. Just says the order is clean, no material holds, probably will get pulled in a few weeks. Not much I can do until I get back in the States. Not sure what I can do then, either. I don't want to cancel a 6/24 order and reorder now.

 

[g1zstar]

Just says the order is clean, no material holds, probably will get pulled in a few weeks. Not much I can do until I get back in the States. Not sure what I can do then, either. I don't want to cancel a 6/24 order and reorder now.

Might be just the things he's saying means there's no reason for yours not to be scheduled and he hasn't a clue why it hasn't ¯\_(ツ)_/¯
Probably isn't malicious or anything.

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