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Would love to know what happened at horsham Chapman too.
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Ferman Ford Clearwater - Bait and Switch - My Complaint to Ford
- Thread starter Redneck Garage
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I ordered from Chapman Horsham - It was almost zero communication but they sold for the price they emailed me 6 months earlier....One of my better vehicle purchases, no hassles, picked me up at the Airport, and a smooth 3 hours I was on the road...Set up FordPass and CarPlay before leaving the lot.
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You picked up your Maverick after the price increase? If so did they honor the price protection from Ford?
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Yes prior to pickup there was a price increase, but Chapman Horsham honored their original quoted price.
Price changes were not supposed to increase against people who had previously placed orders...I think the Ford price change was in December 2021.
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Ok thanks. We’ll see how my Maverick plays out which should be very soon. Who did you work with?
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Ordered thru Tom (was active on this site), then dealt with his assistant Steve, then a 3rd person (can't remember the name), and finally with a lady assistant Finance Mgr for paperwork. But an older sales rep gave me the 15 minute tour of my truck...you'll have to learn most about the Maverick from here and the manual.
Not a complaint, but if you want to know the status of delivery, you have to email (Steve) for answers...and they tend to be the last to know until the RR/trucking company calls. I was lucky to be in the 4% below Invoice orders (July 30th). So far, the Hybrid is far more truck than I expected...
People that complain about markup won't get a lot of sympathy from those that patiently waited for 6, 7, or 8 months....for delivery.. I like the truck but would not have paid a $5k, $10k markup...you'd be in the hole for resale or trade in.
Ok thanks. I ordered late July from Tom. I’ve had email interactions with Tom, Steve, Ashly and another woman but forget her name. I’m about to take possession of my Maverick very soon. So far I’ve had no complaints just wondering if they were honoring the price protection. I’ll report back once I get the paperwork done and take possession of my Maverick.
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Hey dude- I'm glad you walked, be patient.
This kind of shit is what ruined working in the car business for me. I sold cars and sales managed for 12 years. I personally never had a problem with sitting across from someone and negotiating hard to sell the car for as much as I could get. I enjoyed it, the give and take, the sport of it. But- I always made sure it was a fair "Fight".
But, this kind of shit is totally different. This is basically bullying people. They are trying to take advantage of people who are weak in one way or another. If they were being upfront, and offering the truck at MSRP + $10k, no problem. Willing seller/Willing buyer, all fair. They are testing people to find the mentally weakest buyers.
I worked for numerous assholes who PREYED ON people... old ladies, dumb people, desperate people, people with bad credit who need a car to get to work. Nice people don't prey on the weak. And just like schoolyard bullies these guys (they were all guys) never tangled with the strong. They would give a car away to a smart, wealthy buyer, but they would try to completely destroy someone who wasn't smart or savvy.
It's sick and creepy.
This kind of shit is what ruined working in the car business for me. I sold cars and sales managed for 12 years. I personally never had a problem with sitting across from someone and negotiating hard to sell the car for as much as I could get. I enjoyed it, the give and take, the sport of it. But- I always made sure it was a fair "Fight".
But, this kind of shit is totally different. This is basically bullying people. They are trying to take advantage of people who are weak in one way or another. If they were being upfront, and offering the truck at MSRP + $10k, no problem. Willing seller/Willing buyer, all fair. They are testing people to find the mentally weakest buyers.
I worked for numerous assholes who PREYED ON people... old ladies, dumb people, desperate people, people with bad credit who need a car to get to work. Nice people don't prey on the weak. And just like schoolyard bullies these guys (they were all guys) never tangled with the strong. They would give a car away to a smart, wealthy buyer, but they would try to completely destroy someone who wasn't smart or savvy.
It's sick and creepy.
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This is who you need to take your story to. http://myfloridalegal.com/
A few problems with that idea, based on my experience:
1) There are very few Ford dealers in AL that are getting Mavericks on a fairly consistent basis, so the pickings are slim.
2a) Most dealers in FL and GA (especially GA) have VERY bad about putting markups on any Maverick that becomes available. Worse yet, some FL dealers (mainly in the Tampa area) are refusing to accept orders from out-of-state residents.
2b) You can pretty much guarantee that any Ford dealership near a military base (which there are an abundance of within close proximity of each other in the South) will put a huge markup on any new vehicle, not just Mavericks. I was reminded of that the hard way when I inquired about a Bronco Sport Badlands at Crestview Ford near Ft. Walton Beach the other day.
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I have an order with Kennedy Ford I got an email that Chapman had almost exactly what I had in order I reached out to them they said it was available but it was going to cost me an additional $10,000 for a little less than what I have in order. I contacted all three local news channels but I think advertising dollars shut them up
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