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Good news, bad news. The salesman told me it was damaged and then sold it to someone else!

Dad

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Yelp, Google and other review sites.
So I see after reading more posts. Do you have a link to the dealer's web site? They need to experience the wrath of the Maverick Truck Club.
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So I see after reading more posts. Do you have a link to the dealer's web site? They need to experience the wrath of the Maverick Truck Club.
The dealer is Gary Yeoman’s Ford Daytona Beach but I think you might do better posting on yelp or Google since you can only “chat“ on their website.
 

Dad

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The dealer is Gary Yeoman’s Ford Daytona Beach but I think you might do better posting on yelp or Google since you can only “chat“ on their website.
Got it. Thank you.
 

Nw_adventure

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Legalized dealership car jacking- Hmm an interesting take, the OP/gal here seems thoughtfull/kind maybe a little bit too forgiving. Would they have done this to Billy Bob Earl Ray and his cousin Darrel ? Just saying-
 

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Finklejag

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Google review ratings are so easy to manipulate. For the one star review I wrote they will just have relatives or employees post a bunch of 5 star reviews without any feedback to boost the star count.
I gave a motorcycle dealer that I bought from a 1 star review because I caught them lying to me. By the end of the day someone gave a 5 star review for the dealer. I googled the name and it was the dealership’s manager.
 
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Legalized dealership car jacking- Hmm an interesting take, the OP/gal here seems thoughtfull/kind maybe a little bit too forgiving. Would they have done this to Billy Bob Earl Ray and his cousin Darrel ? Just saying-
That’s very nice to say, thank you! I like to think I give everyone the benefit of a doubt. They probably thought I was a little old lady that would would just go away…Not without calling them out! I don’t want someone else to go through the stress I went through because they are greedy!
 

Dadmezz

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So last night I get a call from someone at the dealership thanking me for my business. I replied I hadn’t completed a transaction there yet and was still waiting to hear about my truck delivery. He said it would be arriving at the dealer today, Wednesday, and my salesman would be giving me a call. I thanked him, hung up and started packing for my 8 hour road trip. I was so excited I got up at 3 AM and left by 4:30 AM. As I was driving through Jacksonville my salesman called and I was so excited! He said “I have some good news and some news that might make you a little upset.“ Then he said the truck arrived but it had been damaged on the transport truck and the roof was so damaged they had to return it! I was stunned and couldn’t say anything for a minute or two and then I just blurted out that I was not a little upset, I was a lot upset! He apologized and said they would give me highest priority for another Lariat that was unclaimed. I’m afraid that did not make me feel any better! Back to the waiting game 😩
Update 2/3/22 - .Anyone who knows me knows I always say “everything happens for a reason!” This morning I got a call from my favorite salesman, Patrick, at my local dealer, Bozard Ford, telling me his customer who ordered a CG first edition Lariat got tired of waiting and turned it and bought a Mercedes! I’m getting dressed and on my way to get my new Maverick!!! Delivered 2/2/22, the Lunar year of the Tiger and my Lunar birth year! Ran into a snag with the temporary Fordpass Visa card so couldn’t take delivery today😥

Since this thread has gotten so long I’m adding this synopsis for those who want the Cliff notes (that sure dates me 😂!)

Update 2/4 - picked up my Carbonized Grey First Edition Lariat Chariot and love it! Received an email from Gary Yeoman’s asking how I liked my new vehicle that I took delivery of on 2/1? @Rob Cactus Gray was kind enough to run a Carfax inquiry on the VIN and it says the truck was titled to the new owner on 2/1!
2/5 - got an email from Ford asking about my experience so I told them!
Yes, visual verification would have been nice.. I've heard that Ford/dealer has made big adjustments to the pricing of ordered vehicles...did they offer a great deal first?
 

Dad

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Check out Gary Yeoman's Yelp page review. Ton's of 1 star reviews which are then conveniently followed by several 5 star reviews. The 1 star reviews are very specific, while the 5's are nothing but generalizations. The owner, a Jeromie A., has his standard response of how helpful he wants to be and wants to "fix" the problem. Transparent BS.
 

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That’s very nice to say, thank you! I like to think I give everyone the benefit of a doubt. They probably thought I was a little old lady that would would just go away…Not without calling them out! I don’t want someone else to go through the stress I went through because they are greedy!
I feel for you- I mean I think the whole group feels bad and wishes the best and for this dealer to suffer a fate worse than having allocations revoked- Please post pics of you and the new Mav/Cheers-
 
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TSAINTS1115

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I hope this doesn’t come back to bite me in the butt🤞🏻
He won't let himself lie to you again in the future?

P.s. I think I'd send them a bill for your wasted time and fuel expenses for the aborted trip to pick up the truck when their fraudulent phone call came, just for S&G.
 

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Update 2/4 - picked up my Carbonized Grey First Edition Lariat Chariot and love it! Received an email from Gary Yeoman’s asking how I liked my new vehicle that I took delivery of on 2/1? @Rob Cactus Gray was kind enough to run a Carfax inquiry on the VIN and it says the truck was titled to the new owner on 2/1!
2/5 - got an email from Ford asking about my experience so I told them!
how was your delaershiptrasaction with gary yoemans? did you put a down?
 

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how was your delaershiptrasaction with gary yoemans? did you put a down?
She mentioned a few times in this thread that she gave her CC number for a deposit but they never would charge it. She asked them to. But basically they told her not to worry, that's she got it. And they notified her after she was nearly to the dealer after an 8 hour trip that it was damaged and had to send it back.

Straight up dishonest. They should have told her the truth, that she didn't have a finalized deposit and they either accidentally sold it (because of salesman error in holding it) or intentionally sold it. They decided (or possibly the salesman) to straight up lie and deceive to cover up. Scum bags.
 

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Didn't realize this was an unclaimed Maverick and not a special order specifically ordered by OP. Let this be a lesson to anyone not to trust a "reserved" stock vehicle being held for them. Dealers do not abide by this, they will take the guaranteed sale every single time over some random person claiming to be coming 8 hours because guess what, for every 10 people that say they're coming to buy the vehicle, probably half don't show up and then half of the ones that do can't get financed. Honestly, this thread was kind of misleading because most people, myself included were under the impression that this was a special ordered Maverick from OP. People, don't do this to yourself. Unless the dealer is willing to complete the transaction remotely and you have paperwork in hand that it is actually YOUR vehicle, not just some refundable deposit in place. Do not drive 8 hours to buy a popular vehicle that the dealer says they're going to hold for you.
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