Longest Wait Time From Confirmed Order to Delivery

[AlzMav]

I guess with a order confirmation of 7/29/2021 and No updates after that.... I should try YOGA ....

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[The postmen]

In honor of today being exactly 7 months since my confirmed order of my truck with still no truck I’m curious how long have you been waiting for your truck? Where are my fellow June Northeast orders!?

Just my build day as the 14th of March ordered in the middlish of July. Hope you get a build date soon. I'm in the PNW

 

[NorthShoreMaverick]

Just my build day as the 14th of March ordered in the middlish of July. Hope you get a build date soon. I'm in the PNW

My vehicle was shipped and is sitting in a Newark NJ rail yard since 1/12 with no answers

 

[gardfamily5]

Conformed order email on 6/18 still no build date for my hybrid XLT Luxury package. Ordered first week orders opened

 

[Aurora]

June something, 2021, just picked it up last Friday in Vermont!

 

[JamestownND!]

In honor of today being exactly 7 months since my confirmed order of my truck with still no truck I’m curious how long have you been waiting for your truck? Where are my fellow June Northeast orders!?

Only 5 months.

 

[Mudder Trucker]

8/20 was my order confirmation date and that was the last time I've heard from anyone at Ford.

Same here. Same day. I haven't heard anything and they are making money off what I put down on it. Complete bullshit.

 

[Chance301]

Same here. Same day. I haven't heard anything and they are making money off what I put down on it. Complete bullshit.

Ordered xlt hybrid lux on July 21. Dealer told me that based on their experience with the Bronco not to expect seeing my Maverick until Spring. Thought he was being pessimistic at the time but now thinking he was being overly optimistic. Only communication was from dealer saying order moved to priority 2 last month.

 

[Bcarder1948]

8/20 was my order confirmation date and that was the last time I've heard from anyone at Ford.

8/23 for me. Talked to a lady at Ford. She believed no later that April. Lol

 

[Bcarder1948]

In their defense, I work in large scale project management. Between labor shortages, supply shortages, inconsistent supplier pricing and reliability and every other kind of covid related shenanigan it's a miracle that anything is getting made and delivered. Have patience and at least be grateful that we're not seeing too many quality and reliability issues here at all.

I think Ford hopes we all walk away. They can sell to public for way more than we are paying.
Just my opinion. But it is happening. I'm going on 6 mths.

 

[Mach E CP]

Ordered June 29, in production now for the past 2.5 weeks.

Ours was in production for two weeks, ordered 6/29. Finally built 1/3, and picked it up yesterday. Hope that helps

 

[Bcarder1948]

June 19th, changed the order Sept 9 (wanted 4k towing so gave up hybrid), Built Dec 14th, delivered Jan 16th !

Unbelievable

 

[Bcarder1948]

I'm with you on the frustration!! It really pisses me off to read others who have received a build date or even a delivery that ordered after I did (July 5th), but because that isn't enough of slap in the face, then I read about dealerships getting stock orders (so far I haven't heard about any hybrid stock orders showing up!) so that means that a dealership got priority over a customer! Nice one Ford! What another kick in the s to make all of us waiting customer more happy knowing we could run down to a dealership and give them $3-5k over MSRP because you didn't want to build a customer's order! This whole experience has put me off from ever ordering another vehicle again! I really wouldn't have a problem with waiting, I understand supply issues, covid, worldwide shortage, etc., but when I have been patiently waiting only see others jump ahead because their dealership is larger and gets more allocations than my dealership, something's not right about that! Sorry for the rant!

I agree

 

[Bcarder1948]

No offense but you're all waiting for the hottest vehicle on the market with supply chain issues and this little thing called a pandemic going on. I was told when I ordered my EB to expect about 6 months but it could be longer and my order could be pushed to the 2023 model year. I don't expect any communication in that time aside from my dealer eventually calling me to say it's on the lot. If you don't like it cancel your order and buy something else? What do you expect from Ford? Do you think they have the resources to contact buyers individually? My office is constantly hovering around half to three quarter staff because of people being out sick with covid or taking care of a kid with covid. Why would they even waste resources informing customers of the pretty OBVIOUS reason for delays, you know, supply chain issues, battery shortages, electric motor shortages, transportation shortages, a PANDEMIC. Also, I completely agree with their allocation system, they reward their top performing dealerships with better allocation. Is this an everyone should get a trophy moment? Sorry but I don't have any sympathy here, I've owned ten different new vehicles in my life, three of which I've special ordered and I never expected communication from the dealer other than "hey, your car is here".

I was told 8 weeks. They wanted my car as trade in. The day I ordered. Thier offer was only good that day. Good thing I passed on that. I dont think it's the wait is all that's starting to bother people. My opinion.

 

[Bcarder1948]

I take a slightly different stance with Ford and your view of them. Yes, the Maverick is the hottest selling vehicle right now. Ford launched the Maverick in the middle of the pandemic with all the supply and personnel issues known to them. Keep in mind Ford has been in business over 100 years and is one of the largest automotive companies around. So yes I do believe they have resources to contact every individual customer who ordered a Maverick via direct email or through their dealerships. The lack of communication to their customers is a problem in building good relationships with current and future customers. No excuses for this. Ford did manage to send out emails to all the hybrid orders to inform us that we're getting a FITS kit and to acknowledge our order. I do have sympathy for thousands (?) of folks who placed an order in June and July who still haven't received a build date and yet have seen others who ordered long after them receive a build date or a even taken delivery! Again, Ford failure to explain why the allocation system they're using is biased against those who stepped up first has yet to be explained. I think it's safe to say that a large majority of the people who ordered had no idea of dealership allocations or how they're determined for a dealership.
Ford has a large PR team that could release information concerning issues with Maverick scheduling that all the Maverick forums and websites would repost. Again nothing from Ford! I expect a company that has gone through 2 world wars, a few economic depressions to do a much better job communicating with their customers. I hold Ford to a high standard as I think any companies should be held to when conducting business with the public.

Well said. Thank you.

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