Good news, bad news. The salesman told me it was damaged and then sold it to someone else!

[Chris_G]

Flowers. Hah. Not even a real explanation for their scumbag move of not being forthright about having sold it. We value our dealer markup more than your business or opinion, but here have a $20 bouquet of flowers.

GY probably took the flowers from a grave site

Sponsored

 

[Espeer]

The passive voice BS in the apology is just icing on the cake.

Honestly, I'd probably just move on at this point (I know you are, just responding to the people recommending more action).

 

[emkobg]

Is that important in this thread?

I am just curious to see if it was reported sold... that's all

 

[GreenLady]

I am just curious to see if it was reported sold... that's all

VIN pulled up sold same day I was driving down there to get paperwork done.

 

[OniZanza]

Just got this email:

"Hello,

We're reaching out to let you know that our moderators removed your post about Gary Yeomans Ford - Daytona Beach.

We typically remove posts that appear to be motivated more by media attention rather than one's own customer experience with the business. We recognize that this business has been in the media spotlight and that many people have strong opinions about the situation. If you'd like to share your feelings on Yelp, we encourage you to start a conversation with your local community on Yelp Talk (https://yelp.com/talk). Please be aware that any further content you post in response to media attention may be subject to removal without notification. Repeated guideline violations may result in account closure.

We apply this policy regardless of the business or topic at issue, no matter what our thoughts on the subject may be. You can read about this in our Support Center (https://www.yelp-support.com/article/000005391), and learn more by checking out our Content Guidelines (https://www.yelp.com/guidelines).


Regards,

Yelp Support
San Francisco, California

Yelp Official Blog | https://www.yelpblog.com
Yelp Support Center | http://www.yelp-support.com
Yelp for Business Owners | https://biz.yelp.com"

 

[Chris_G]

Just got this email:

"Hello,

We're reaching out to let you know that our moderators removed your post about Gary Yeomans Ford - Daytona Beach.

We typically remove posts that appear to be motivated more by media attention rather than one's own customer experience with the business. We recognize that this business has been in the media spotlight and that many people have strong opinions about the situation. If you'd like to share your feelings on Yelp, we encourage you to start a conversation with your local community on Yelp Talk (https://yelp.com/talk). Please be aware that any further content you post in response to media attention may be subject to removal without notification. Repeated guideline violations may result in account closure.

We apply this policy regardless of the business or topic at issue, no matter what our thoughts on the subject may be. You can read about this in our Support Center (https://www.yelp-support.com/article/000005391), and learn more by checking out our Content Guidelines (https://www.yelp.com/guidelines).


Regards,

Yelp Support
San Francisco, California

Yelp Official Blog | https://www.yelpblog.com
Yelp Support Center | http://www.yelp-support.com
Yelp for Business Owners | https://biz.yelp.com"

Now we know how they got those great reviews.

 

[huunvubu]

Thank you! I had hoped that they were an honest dealership but obviously they are not! Here are some links for reviews if anyone would like to say anything about their dishonest. @ Ford Motor Company - do you condone this unethical service?
https://www.yelp.com/biz/gary-yeomans-ford-daytona-beach-daytona-beach
https://www.cars.com/dealers/11201/gary-yeomans-ford/reviews/?page=59

Please call the Ford Complaint Line and report that the dealership lied to you and sold your vehicle to someone else.

Tim @fordvideoguy says to report this kind of behavior as a complaint where it holds more weight and maybe even results in some penalty to the dealership.

The Ford Complaint number is 1-800-392-FORD

 

[flashfearless]

Hopefully they get exhausted and don’t read the whole thread I might worry about repercussions

Yelp deleted my review. Some lame excuse

We're reaching out to let you know that our moderators removed your post about Gary Yeomans Ford - Daytona Beach.

We typically remove posts that appear to be motivated more by media attention rather than one's own customer experience with the business. We recognize that this business has been in the media spotlight and that many people have strong opinions about the situation. If you'd like to share your feelings on Yelp, we encourage you to start a conversation with your local community on Yelp Talk (https://yelp.com/talk). Please be aware that any further content you post in response to media attention may be subject to removal without notification.

We apply this policy regardless of the business or topic at issue, no matter what our thoughts on the subject may be. You can read about this in our Support Center (https://www.yelp-support.com/article/000005391), and learn more by checking out our Content Guidelines (https://www.yelp.com/guidelines).

 

[GreenLady]

Yelp deleted my review. Some lame excuse

We're reaching out to let you know that our moderators removed your post about Gary Yeomans Ford - Daytona Beach.

We typically remove posts that appear to be motivated more by media attention rather than one's own customer experience with the business. We recognize that this business has been in the media spotlight and that many people have strong opinions about the situation. If you'd like to share your feelings on Yelp, we encourage you to start a conversation with your local community on Yelp Talk (https://yelp.com/talk). Please be aware that any further content you post in response to media attention may be subject to removal without notification.

We apply this policy regardless of the business or topic at issue, no matter what our thoughts on the subject may be. You can read about this in our Support Center (https://www.yelp-support.com/article/000005391), and learn more by checking out our Content Guidelines (https://www.yelp.com/guidelines).

Wonder if they’ll delete my customer experience or if they can adjust the “likes”? I did get 3 more calls from 386 yesterday but didn’t answer any of them. Pretty disheartening to think companies can just keep the good reviews

 

[Redneck Garage]

Wonder if they’ll delete my customer experience or if they can adjust the “likes”? I did get 3 more calls from 386 yesterday but didn’t answer any of them. Pretty disheartening to think companies can just keep the good reviews

Yelp has been sued in the past and won in regards to manipulation of reviews. They can and do hide good reviews but if you are a larger advertiser with them Ta da - those "not recommended" positive reviews find their way to the front and those pesky negative reviews get sent over to the hidden pile. Yelp is totally bogus.

 

[GreenLady]

Yelp has been sued in the past and won in regards to manipulation of reviews. They can and do hide good reviews but if you are a larger advertiser with them Ta da - those "not recommended" positive reviews find their way to the front and those pesky negative reviews get sent over to the hidden pile. Yelp is totally bogus.

Does Google work the same way? I put my review on Google.

 

[Redneck Garage]

Does Google work the same way? I put my review on Google.

No, Google posts pretty much every review and they cant be manipulated. Only way they take down a review is if it is racist or threatening.

 

[GreenLady]

No, Google posts pretty much every review and they cant be manipulated. Only way they take down a review is if it is racist or threatening.

Good to know, thank you! Sorry GY Ford, you won’t be able to manipulate those reviews!

 

[Redneck Garage]

Good to know, thank you! Sorry GY Ford, you won’t be able to manipulate those reviews!

Now the bad news -
Heres what dishonest companies do is purchase reviews to counterbalance the bad ones. I looked at GY Ford's reviews - they have 4,640 reviews which in itself is hard to believe however if you start looking at some of the BS reviews you will realize they have quite a machine running churning out BS reviews to bury the real crappy ones. Thake this one -

devry staples

2 reviews
2 months ago
A month ago my husband I have been working with Salesman Hunter in designing the perfect truck. Hunter has kept us informed every step of the way during the build process until it arrived. Once it arrived we met Crystal a Business Manager she was quick through and very professional. I Love Hunter and Crystal’s upbeat enthusiastic attitude. They are AWESOME!!!
Then we met Bjorn in the service department. He put the final customized touches to our new vehicle. Trust me when we say we are impressed!
They listened and provided answers to all of our questions. Even after post sell they are still assisting us.
If you are ready for your next Ford be sure to request Hunter and Crystal you won’t be disappointed. When your ready to customize ask for Bjorn he’s the go to guy!

First - NO customer would ever write this review. - They designed a truck and it took a month to build and arrive uh huh. Possibly they pay real customers for reviews they themselves have written or they are just fabricated by some person in a foreign country but looking at the many reviews they are certainly BS.

 

[GreenLady]

Now the bad news -
Heres what dishonest companies do is purchase reviews to counterbalance the bad ones. I looked at GY Ford's reviews - they have 4,640 reviews which in itself is hard to believe however if you start looking at some of the BS reviews you will realize they have quite a machine running churning out BS reviews to bury the real crappy ones. Thake this one -

devry staples

2 reviews
2 months ago
A month ago my husband I have been working with Salesman Hunter in designing the perfect truck. Hunter has kept us informed every step of the way during the build process until it arrived. Once it arrived we met Crystal a Business Manager she was quick through and very professional. I Love Hunter and Crystal’s upbeat enthusiastic attitude. They are AWESOME!!!
Then we met Bjorn in the service department. He put the final customized touches to our new vehicle. Trust me when we say we are impressed!
They listened and provided answers to all of our questions. Even after post sell they are still assisting us.
If you are ready for your next Ford be sure to request Hunter and Crystal you won’t be disappointed. When your ready to customize ask for Bjorn he’s the go to guy!

First - NO customer would ever write this review. - They designed a truck and it took a month to build and arrive uh huh. Possibly they pay real customers for reviews they themselves have written or they are just fabricated by some person in a foreign country but looking at the many reviews they are certainly BS.

Well hopefully people do what they do on Amazon and that’s look at all the critical reviews first to get reasons why they should not buy something or go there? Best case scenario, we shamed them for about a week and maybe FoMoCo saw some of this and has reduced their allocation!

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