The dealership crashed my Maverick order.

[6spdr]

I ordered a new atlas blue, lariat lux, eco, AWD, BAP Maverick on 7/25/23 220 days later on 3/1/24 it was delivered to the dealer, I set up a time at 9am the next day to come buy it and at 8:30am, I got a call that an employee of the dealership was taking it to put gas in it and crashed into a Chevy Blazer driven by another employee in the parking lot.

Broken lariat BAP headlight, upper and lower bumper, side marker, fender, wheel well liner, the fender was pushed into the door, possible damage to the steering components +$6800 estimated damage to invoiced to the dealer.

I put in a new order for another Maverick, same as the one I ordered but I have no idea when it will come in.

Has anyone here had something like this happen to them? was there anyway to contact someone at Ford corporate about expediting the replacement order?

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[6spdr]

 

[Joe Strummer]

I wouldn't accept the first one. You ordered a new Maverick from the factor; not a dealer repaired one.

I would have said I'm going to order a replacement from another dealer unless you make me a pretty good offer. Use your leverage.

 

[Hot Runr Guy]

Road trip,,,,,, https://www.dorianford.com/new-Clinton+Twp-2024-Ford-Maverick-LARIAT-3FTTW8S98RRA17485?fmccmp=t1-si;

HRG

There's one in Freeport IL too.

and https://www.osseoford.com/new/3FTTW8S94RRA53738.htm?fmccmp=t1-si;

 

[6spdr]

I wouldn't accept the first one. You ordered a new Maverick from the factor; not a dealer repaired one.

I would have said I'm going to order a replacement from another dealer unless you make me a pretty good offer. Use your leverage.

I declined the first one.

I did both, ordered one from them and a different dealership, they wouldn't even talk about actual pricing on the damaged one other than all they could only give me off is $1500 to $1800 off to keep it.

 

[6spdr]

Road trip,,,,,, https://www.dorianford.com/new-Clinton+Twp-2024-Ford-Maverick-LARIAT-3FTTW8S98RRA17485?fmccmp=t1-si;

HRG

There's one in Freeport IL too.D

14 hours of driving is a lot of driving lol, I've had difficulties buying a car out of state before so I'm over it

 

[Hot Runr Guy]

14 hours of driving is a lot of driving lol, I've had difficulties buying a car out of state before so I'm over it

Understood. There's one in Osseo WI too,,,,

HRG

 

[A-a-ron]

Sounds like a couple of employees that that need to find the unemployment line... careless.

 

[MM Mav]

Road trip,,,,,, https://www.dorianford.com/new-Clinton+Twp-2024-Ford-Maverick-LARIAT-3FTTW8S98RRA17485?fmccmp=t1-si;

HRG

There's one in Freeport IL too.

and https://www.osseoford.com/new/3FTTW8S94RRA53738.htm?fmccmp=t1-si;

@6spdr ask your dealership to acquire one of these for you at a discount.

Do not take the damaged/to be repaired Maverick, because that small reduction in price does not compensate for diminished value.

Sorry you're having to deal with this. Good news is given the US order bank numbers, your replacement will likely be scheduled this month or next.

 

[6spdr]

Understood. There's one in Osseo WI too,,,,

HRG

saw that one, tempting, but no moon/sun roof

 

[D-Trick]

Wouldn't this been an instance that the dealership assigns the new order with a super high priority code?

 

[6spdr]

@6spdr ask your dealership to acquire one of these for you at a discount.

I will have to see if the dealer would even do that

Do not take the damaged/to be repaired Maverick, because that small reduction in price does not compensate for diminished value.

I wouldn't, even if they did a good job fixing it, I would know and it would bother me especially with only a $1500ish discount.

Sorry you're having to deal with this. Good news is given the US order bank numbers, your replacement will likely be scheduled this month or next.

yeah looking at recent posts about members orders coming it is looking around 3-4 months now, but it would be nice to get it before camping season starts.

 

[6spdr]

Wouldn't this been an instance that the dealership assigns the new order with a super high priority code?

The dealer in question gave me a priority code of 11, the other dealer I just went to gave me a 10 priority code not sure if it goes lower than a 10.

 

[RDRahn]

The dealer in question gave me a priority code of 11, the other dealer I just went to gave me a 10 priority code not sure if it goes lower than a 10.

The real key here are dealer allocations. Do they both have any? Who has more? I believe dealers can put in priority into the single digits which was new when the 2024 Maverick order banks opened. Check with @fordvideoguy for his advice.

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