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Sync 3 and CarPlay

Benethor

2.5L Hybrid
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David
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Longueuil, QC, Canada
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2023 Chevy Bolt, 2023 XLT Hybrid
Engine
2.5L Hybrid
Clubs
 
Greetings

New Maverick Hybrid owner for a week now. My first Ford. I had issues connecting with my previous iPhone. Carplay just wouldn’t kick in. I had a phone upgrade a few days ago and I’m getting this same message when I plug it with no keys in the ignition.
Behavior video

indexing…. Then a no media available message.

if I turn on the ignition or just set it to accessories and replug the iPhone then CarPlay will eventually work. It’s just very annoying. My other car works as soon as I plug it in.

it is an expected behavior with Ford Sync 3?

I am using the original charging cable that came with the phone and it works flawlessly with other vehicles.
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Benethor

2.5L Hybrid
New member
First Name
David
Joined
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Longueuil, QC, Canada
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2023 Chevy Bolt, 2023 XLT Hybrid
Engine
2.5L Hybrid
Clubs
 
Extra info. In Entertainment Sources, the phone is listed as a ubs media source along with the expected Bluetooth.
I am going to try a master reset.
 

My42waffles

2.0L EcoBoost
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Kegan
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Michigan
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21 f150 powerboost lariat 20 fusion titanium hybri
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2.0L EcoBoost
no need to master reset. In the truck settings screen select carplay and remove your phone. you should also go to settings->general->carplay on your phone and remove the sync 3 one listed there to reset it. I had to do this once for my dad in his f150
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