- Thread starter
- #1
I ordered an XL Hybrid with moon roof on 11/11/21. It has been at priority 10 the entire time. I just chatted with Ford and they said it is now a priority 01. So looks like they are looking at November orders.
Sponsored
Sponsored
- First Name
- Mike
- Joined
- Jun 13, 2022
- Threads
- 2
- Messages
- 42
- Reaction score
- 48
- Location
- California
- Vehicle(s)
- Ram Promaster
- Engine
- 2.5L Hybrid
It is interesting when you call they say they can't see the priority code but with Chat they can. I haven't used the chat function but will have to give it a try
OP
OP
- Thread starter
- #3
Yeah I've been using the chat function all along and always ask for the priority code and they have always provided it to me. I check ever couple of weeks, my dealer submitted it as a 10 and it has remained at a 10 until I chatted them today. I don't want to get my hopes up but seems like some progress.
- First Name
- Mike
- Joined
- Jun 13, 2022
- Threads
- 2
- Messages
- 42
- Reaction score
- 48
- Location
- California
- Vehicle(s)
- Ram Promaster
- Engine
- 2.5L Hybrid
I have searched but can't seem to find the chat function. I will have to keep looking
- First Name
- Paul
- Joined
- Oct 1, 2021
- Threads
- 4
- Messages
- 141
- Reaction score
- 197
- Location
- Saint Cloud, FL
- Vehicle(s)
- 2022 FORD MAVERICK XLT HYBRD;2021 HONDA REBEL 1100
- Engine
- 2.5L Hybrid
Sponsored
- First Name
- Mike
- Joined
- Jun 13, 2022
- Threads
- 2
- Messages
- 42
- Reaction score
- 48
- Location
- California
- Vehicle(s)
- Ram Promaster
- Engine
- 2.5L Hybrid
My desktop wouldn't do it but it worked on my phone. Still a 10 no movement for me. Hope you get a VIN soon
OP
OP
- Thread starter
- #8
This is what I find on various other ford forums about a priority 01, not sure how accurate it is.
Priority code 1 means it is getting ready to be scheduled and issued a VIN & projected build date.
- First Name
- Michael
- Joined
- Jan 19, 2022
- Threads
- 18
- Messages
- 324
- Reaction score
- 323
- Location
- SE Michigan
- Vehicle(s)
- 2002 Ranger
- Engine
- 2.5L Hybrid
A couple of weeks ago, I read a post in this forum, where someone said that when they called customer service, they were able to get the priority code and that COVP/ROVP was in the system for their build. I called and was able to only get the priority code and the person was not able to confirm whether COVP/ROVP was in the system. He said I had to call my dealer for the the status of COVP/ROVP.
It seems like the amount of information you can get regarding your build depends who you speak with. I think the same goes for the person you chat with.
Sponsored
- First Name
- Michael
- Joined
- Jan 19, 2022
- Threads
- 18
- Messages
- 324
- Reaction score
- 323
- Location
- SE Michigan
- Vehicle(s)
- 2002 Ranger
- Engine
- 2.5L Hybrid
That is good news. I have a XLT hybrid order I placed on Nov. 12. Good luck to you in getting a VIN soon! Last time I checked, my build was still at priority 19.
- First Name
- Dustin
- Joined
- May 23, 2022
- Threads
- 1
- Messages
- 86
- Reaction score
- 105
- Location
- East Central IL
- Vehicle(s)
- 2007 Chrysler Town & Country
- Engine
- 2.5L Hybrid
When did you order?
In a modern world consumers would be able to authenticate to a portal to see order/vehicle status any time. I guess paying support people or punting to dealer is still cheaper.
I JUST GOOGLED FORD CHAT AND VERIFIED ORDER STATUS AND PRIORITY CODE FOR MY MAVERICK - I ORDERED JANUARY 19 - XL STRIPPO - I MOVED FROM PRIORITY 19 TO 10 SO MAYBE A FEW MORE MONTHS .... CHAT WAS MUCH LESS PAINLESS THAN CALLING IN - AND FASTER -HOPE THAT HELPS
Sponsored
