- Thread starter
- #31
So I spoke with the service manager again today. I asked him why the tech wasn't following the procedure for the repair as set out by Ford. He clarified for me WHY the tech was loosening or removing the bumper cover which caused the damage. He said the tech's hands were too big to reach in and remove the vanes. I suggested that the next time this happens, the tech ask for someone with slimmer hands give him some help. The service manager assured me that was their plan going forward. He also told me the part had arrived, and that my truck and the part were at the body shop being color matched and that I should have the truck back in a couple of days. Hope this helps people avoid a similar situation!
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