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Rear view camera system repair

Shaffer

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Finally- the local Ford dealership called and scheduled a repair of my Maverick's rear view camera at my home this week.
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v1nny120

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Website hasn’t updated with any information from Ford or NHTSA. Last update I saw was from Long McArthur video a few days ago saying the fix could be coming soon.
The video for those who want it
 
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Shaffer

Shaffer

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This repair is for the camera image "freeze" recall. According to the dealership: no solution yet for the battery cable recall.
 

Buckshot62

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Tommy Brogan posted this morning the fix for camera freezes is out. I called my dealer, and they are coming by at 10:00 am on 3/11/25 to update mine. One year to the day after I purchased it.
 

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Tommy Brogan posted this morning the fix for camera freezes is out. I called my dealer, and they are coming by at 10:00 am on 3/11/25 to update mine. One year to the day after I purchased it.
How do you get Ford to come to your house for the fix? Is it part of an extended warranty?
 

Buckshot62

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I would think dealers would fix any unsold 24s on their lots first. Could take a while for plebs like me.
When I called the service department this morning, he didn't even know the update was available (or he pretended not to know!). Either way I got scheduled for tomorrow with the mobile service. Can't hurt to call and ask. Once the letters to owners go out and Ford Pass puts it out there who knows how long the wait will be.
 

Buckshot62

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How do you get Ford to come to your house for the fix? Is it part of an extended warranty?
A lot of dealers have a mobile service. When they did the first update (taillights, I think.) They asked if I wanted them to come to me. They set a time and show up at your house. Beats leaving it at the dealer for a day or two. Call your local dealer and ask if they have a mobile service.
 

Prickly Pear

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Funny - I just got this text from the dealer: " Your maverick has a recall that we need to take care of. We offer a mobile service, I can send a technician to you so we can get this taken care of immediately, please let me know what day works best for you. "
I was going to wait to get it fixed, especially if I had to take the truck in. Still a little worried that they might "brick" the truck with the new fix!
 

oysterville

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It would be super cool if we could get the current three threads on this topic and all future topics merged.
 
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