PTU Fluid Change - 2025 Hybrid AWD

[Andrew-25Mav]

Hello, this seems like the most right forum for this post.

I have a 2025 Hybrid AWD 4KT that I got at the beginning of July. I have ~5300 kilometers on it now, and want to do an early service.

Oil change, no problem.
PTU Fluid Change - Problem... the dealership has no maintenance item for that. They know what a PTU is (thank goodness), but had to cobble together a "service" which was fluid around $44 CAD. Then the service manager told the person I was dealing with that they have no idea, so 5 hours time to do. She took it down to either 1 or 2 hours, for a total of $283 CAD. I said no. Both on price and a complete lack of confidence in their ability to do it even remotely correct.

Did I ask for the wrong thing? I can't imagine there isn't a service item for this. I know older PTU's in other vehicles were not servicable, but our Mavericks definitely are.

I was wanting to do the PTU do to the pictures and concerns that it might be low filled on this oil change. And then do the RDU on the next oil change at +8000km just to get all the breakin crap out of them. My understanding is changing the oil in these units is only good and won't cause any issues.

As I don't have a lift or a garage, I'm going to have to find a competent mechanic to look into doing it for me.

thanks
Andrew

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[Cherokee]

I’d hope you have another dealer within reach.
I’d make a report and send it to Ford Corporate.
I’d expect a reply.

 

[Reidles]

I’d hope you have another dealer within reach.
I’d make a report and send it to Ford Corporate.
I’d expect a reply.

What Cherokee said.

Do it yourself. 5 mins to find the procedure in the forum. 1 quart of fluid needed. 8mm allen on a LOOOOONG extension. fluid pump.

It's a 30min job, do it at next oil change.

 

[Cherokee]

I’d hope you have another dealer within reach.
I’d make a report and send it to Ford Corporate.
I’d expect a reply.

If you report it include a copy of the work order, the names of the employees and what they said to you.

 

[DadJokesGalore]

Recent reports on the forum show no issues with PTU fluid fill level or condition after break-in so I'm skeptical if early change is needed anymore.

 

[Andrew-25Mav]

Thanks all. I won't be putting a lot of KM on the truck into the spring and I suspect I can find a place to do the fluid change myself and as DadJokesGalor mentioned they may not be underfilling them anymore. I'll ride it out till the spring and just get the normal oil change.

Thanks again!

 

[ScenicMav]

I stumbled on this YT video recently: 2025 Maverick Hybrid PTU RDU & Transmission Fluid Change

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