Order confirmed on ford.com but no order number?

[adsandiego]

hi. i placed an order with my dealer and got a confirmation from ford.com but doesn't seem to have an order number
i see that there's an option to track the order using an 'order number'
is this number available only when the truck is scheduled?

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[mdl20813]

hi. i placed an order with my dealer and got a confirmation from ford.com but doesn't seem to have an order number
i see that there's an option to track the order using an 'order number'
is this number available only when the truck is scheduled?

The paperwork from your dealer should have something in a field that says ORDER CODE. That is what you can input in the online tracker.

 

[James St. Patrick]

Your order code and sales code are listed on your DORA, that is provided by the dealership. However, you will need your VIN# to track, and this comes later when you received an email from FORD, regarding your build date.

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