Order Canceled by Ford per Dealership

[baldboy]

UPDATE 1/10/22: After reaching back out to Ford Corporate and the dealership management, here's the final pieces of information and admission I received. The order was in fact cancelled by the dealership because the New Order Manager believed my order was not going to be built due to claimed "material shortages" for the Hybrids. I found this reasoning to be a little weird, but nevertheless, he admitted fault in cancelling my order. Consequently, corporate indicated very clearly that my order was approved for build and was set to go into production before the dealership had canceled it.

So - the new order manager there has admitted fault and apologized. They are looking offering me 3 options at this time:

1. They are trying to work with a corporate rep to get the order back into queue for a MY22. They were very up front in stating this may not be possible, but they corporate rep is going to do everything they can to try.

2. They are going to start contacting Lariat customers to see if anyone is backing out of the order at this time. If so, they will modify that customer's existing order to mine and put my name in its place.

3. If 1 or 2 fail, they will offer me "reasonable compensation" for the MY23 for the errors and delay on their end.

I indicated I'm acceptable of all three, so long as no. 3 is genuinely compensable for the price increases Ford how now implemented on the various features I wanted. For example, I saw the luxury lariat package has now went up by several hundred dollars, along with the moonroof/sunroof. So... we shall see...

I appreciate all the great feedback. Thanks again. Hoping everyone else in similar shoes can get theirs resolved.

please ck out my post a few min ago.

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