- First Name
- Perry
- Joined
- Jan 24, 2022
- Threads
- 3
- Messages
- 5
- Reaction score
- 5
- Location
- Jacksonville FL
- Vehicle(s)
- Ordered Ford Maverick hybrid, but have 4Runner
- Thread starter
- #1
A year ago this past Friday I placed my order with Ford for a hybrid Maverick with all the trimmings and gave them my $500 deposit. At the time I was told it would be here by the end of the year, but then we all know what happened from August to December. In January my sales guy said it would be a few more months. I went to the dealership in person in early May and sales guy said the computers were down but would check and get back to me. He called me a few hours later and said it was scheduled for production for the week of July 4th. Figured I would start getting emails from Ford last week, but nope, haven't heard a peep. I texted my sales guy and asked if it was still on for this past week, he replied a day later with "yes". I replied and said "if that's the case how come i haven't been getting any emails from Ford??" He replied and said "you will once it is scheduled". I replied and said "for a year I've been taking your verbal word for it, I want to see a screenshot of Ford's ordering system or some other proof that it's actually in their system". He replied a day later and said "will do". Didn't hear anything the last 3 days so today I called the dealership and happened to get a sales manager. He looked it up and said it's now scheduled for the week of AUGUST 15TH and a delivery date of 9/14 to 9/20!! He also sent me a screenshot like I had asked of my sales guy. I asked him how come my sales guy couldn't do all this, when it only took 2 minutes?? But wait, there's more......concurrently with all this, I had tweeted on Friday about the one year anniversary and tagged Ford and they replied asking me to DM them my order details. After giving them all the order details, they looked it up and said that they can see it's been scheduled and to keep in touch with my dealership and wouldn't give me any specifics of my order. I thanked them for wasting my time. Over the next month I'm going to start looking at other vehicle options. Still want a hybrid or electric pickup and not a big one, but we shall see. Thanks for letting me vent.
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