No audio on first connect of a phone call though CarPlay

[Wiz]

2 2023 XLT LUX's on my Maverick and my son's Maverick, frequently when you make a call (via Siri) the phone dials and connects but the caller and receiver can't hear each other. You also don't hear the phone ringing on the outbound call. Hang up and try again and it works fine.

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[NewGuy]

I have the same problem. I have to switch my phone to speaker and then back to CarPlay for it to work. Then any call after that works fine until I turn the truck off and back on again

 

[Ford Motor Company]

I have the same problem. I have to switch my phone to speaker and then back to CarPlay for it to work. Then any call after that works fine until I turn the truck off and back on again

Hey there, John! Can you please send me a PM with your VIN and dealer name/location so I can look into this Apple Carplay audio concern for you? To send a private message, just click on our username and select "Start Conversation". I'd be happy to see what I can do to assist!

 

[psuarmy]

Hey there, John! Can you please send me a PM with your VIN and dealer name/location so I can look into this Apple Carplay audio concern for you? To send a private message, just click on our username and select "Start Conversation". I'd be happy to see what I can do to assist!

I have had this problem with no solution. As well as mirad of other radio issues. Just search my posts. I have twice gotten this message from Ford and once was directed to a dealer who knew nothing of the referal. Still have all the problems with every update, nothing changes. What I did was buy a wireless adapter. It takes a bit longer to load, but there is no first call issues. Works first time. Hopefully you have better luck.

 

[jasonw]

Just got my 2023 (very slightly used) Maverick and have the same issue. This seems like something Ford really needs to address.

 

[boytal]

I have the same problem when I brought it in for a recall I told him about it showed it to him and then I get the car back and it says oh no issues found, and the service advisor claim they updated the radio it still does. You bring your car there they won’t give you a loaner. They won’t give you a ride home so what do you love to do go without a car total BS

 

[gzebrick]

same problem with POS 25 Nissan Altima and car play. I think it's an apple/carPlay issue.

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