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How to get your Maverick's rail info!

Charles

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Received this from UnitedRoad today.
Ford Maverick How to get your Maverick's rail info! 4E60CC7A-7D0D-4DD2-B397-78F090C3A235
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14mustangNJ

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1638994005489.png


This is listed under delivery receipts. Does that mean that it was delivered?
That may be the final destination, it’ll display the offloading point to transport to the dealership as a default. Note the desktop version sucks, click the mobile version as it’s way easier to navigate when accessing the United Road site.

After I logged in to United Road (mobile version), I queried on my vin then went to order history, then the drop down for modifications. This is where I found my rail car information below.
Ford Maverick How to get your Maverick's rail info! A624217F-67C7-4934-8240-C25873CE3981
 
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mav_can

mav_can

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People, please STOP contacting customer service for United Road. As mentioned before in the main “tracking” thread, as well as in the email screenshot posted earlier in this thread, these resources are supposed to be for DEALERS, and the fact that we’re able to access them is just a courtesy.

*Please* stick to the automated systems or you risk them clamping down on access for all of us. Feel free to ask others on this forum how they were able to register and follow those instructions.
 

14mustangNJ

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People, please STOP contacting customer service for United Road. As mentioned before in the main “tracking” thread, as well as in the email screenshot posted earlier in this thread, these resources are supposed to be for DEALERS, and the fact that we’re able to access them is just a courtesy.

*Please* stick to the automated systems or you risk them clamping down on access for all of us. Feel free to ask others on this forum how they were able to register and follow those instructions.
Agreed 100%, everything I did I never contacted customer service. I’d also recommend anyone registered immediately stop using their account when they are done with it or delete the account if they can. In other words, get your rail car # and get out of the online/mobile app!
 
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Charles

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People, please STOP contacting customer service for United Road. As mentioned before in the main “tracking” thread, as well as in the email screenshot posted earlier in this thread, these resources are supposed to be for DEALERS, and the fact that we’re able to access them is just a courtesy.

*Please* stick to the automated systems or you risk them clamping down on access for all of us. Feel free to ask others on this forum how they were able to register and follow those instructions.
AGREE
 

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Portcqb

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Anyone find a way to get back to the old united road tracking the new look they changed to today gives way less info?
 

Deakaleak

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After Chapman telling me my truck is not on any type of hold, even though it’s been sitting at a rail yard since november 4th, i see this…
Ford Maverick How to get your Maverick's rail info! E6CC4295-F763-419D-A693-398E0BF86EE1
 

KalLinkEl

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I can't stop thinking about the "cancelled" part of this. Obviously posted this on Reddit. Thanks again to Deakaleak for sharing this info.

Ford Maverick How to get your Maverick's rail info! RDT_20211217_0536062630079848621453708
 

Nathan

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Anyone find a way to get back to the old united road tracking the new look they changed to today gives way less info?
I've been trying for a few days and can't figure out a way. Any luck?
 

Portcqb

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I've been trying for a few days and can't figure out a way. Any luck?
No haven't found any way to go to the old version or get more info in the new version. I can't believe how little info the new tracker has vs what it was a week ago. It figures to because mine is waiting to be loaded on a railcar now that we can't see the info.
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