How long do FordPass points take to show up?

[jetnow]

Bought my Maverick in March, as of today July 1 still show no points. How long do they take to show up?

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[Gfyfocus]

Did you go through and activate the rewards in ford pass? As soon as I did that 42000 points showed up for me

 

[boatman]

Bought my Maverick in March, as of today July 1 still show no points. How long do they take to show up?

I'd call Ford. I had to, after that my point showed up.

 

[Tommy D]

Mine took exactly 31 days. I called after 20 and they said it takes 30 days.

 

[LJSE34]

About a month after purchasing my vehicle I still hadn't received mine. I went on the FordPass app, go to Rewards > Dashboard > Scroll down down to "Missing Points?". Click on that and it will ask you to verify the purchase date and place, after I did that my points showed up immediately.

 

[dfwrere]

About a month after purchasing my vehicle I still hadn't received mine. I went on the FordPass app, go to Rewards > Dashboard > Scroll down down to "Missing Points?". Click on that and it will ask you to verify the purchase date and place, after I did that my points showed up immediately.

I did this too. After entering my info, the points instantly showed up in my account.

 

[RobN]

Not entirely sure, but this might have been easier to resolve in April or May than it will be right now.

The software most dealers use was hacked in June, has been down for two weeks, and still isn't live in most places. My oil change and recall updates were done last week and haven't shown up yet. If the automated methods don't work, you may need to wait for another week or two for the software service to get fully restored so dealer records are accessible again.

Then again, maybe none of that will matter and Ford can straighten things out if you reach out.

 

[Gmancbp]

Bought my Maverick in March, as of today July 1 still show no points. How long do they take to show up?

Mine was there in two days, I think it depends on the Dealership getting the act together and getting it input. I was impressed with the dealership I purchased my vehicle at.

 

[jetnow]

I should update this to reflect that a call to Ford where I spoke to a very well trained and helpful individual who said he would follow up and they should be there within 5 business days. They showed up the 4th business day.

 

[Oneeye]

Wow. I guess I was lucky. 5 days. My dealer told me 7 days or less without asking about it.

 

[Kctay]

Bought my Maverick in March, as of today July 1 still show no points. How long do they take to show up?

Did you get points for just buying your Maverick? Or did you purchase an extended warranty? I had points, then they just disappeared.

 

[jetnow]

Just for buying my Maverick.

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