FORD CANCELLED MY MAVERICK ORDER!!! - (Ford Customer Service Transcript Attached)

[pa-outdoorsman]

I'm really sorry...

However not only is Ford bad at managing backlogs, they apparently cannot craft an understandable email either!!!

It is possible this has been this way for months, if your dealer never completed the ROVP process properly. Had you checked with Ford customer service previously and confirmed that your order was valid?

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[Yvonne Federowicz]

It is possible this has been this way for months, if your dealer never completed the ROVP process properly. Had you checked with Ford customer service previously and confirmed that your order was valid?

My order is valid, not sure that the original poster's was.

Ford confirmed my order last November and sent a cryptic message about delays in April.

But...The original poster got this message about cancellation -- I suspect I'll get one soon!

 

[hpgirl127]

Call customer service at Ford. They will talk to you! I called they gave me the story on my order and the problems. They told me that I will not be getting a 2022 because I didn't make the cutoff. My 2022 order will automatically "roll into" a 2023 model. I will have quite a wait to get it, but I believe it is well worth the wait!

I call every 2 weeks since my original order date to ford customer service and NEVER gotten any REAL communication that was useful
Curious what number are you calling??

 

[hpgirl127]

I call every 2 weeks since my original order date to ford customer service and NEVER gotten any REAL communication that was useful
Curious what number are you calling??

What’s considered QUITE a wait??
Time frame in your opinion ??

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