Does the train tracker thing here work?

[MAVRICKDAVE]

I was looking for the app or site where you can or could track your Maverick on the train? Old man can't figure how to search for it. Not sure if it still or ever existed? Thanks for your help. Ford says my Maverick shipped 3/8. Coming to central Ohio.

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[paneubert]

The app/site, no. Does not work anymore.

Calling the automated phone numbers with your rail car number, yes, that still works. But it depends on you knowing your rail car number, which would need to come from either your dealer being nice, or Ford Support being nice.

Your dealer can also track it live in "VINView", a portal that came online about a year ago (maybe a bit longer ago). But this also relies on them being "nice" and doing it for you.

 

[Atlasmetmav]

I kept messaging with "Ford Chat" every day (since my dealer was a bit lacking, compared to my enthusiasm) and eventually got a rep that gave me the Rail Car number. From there, I called CSX 800-235-2352 and followed the #1 prompt to get the daily location. I believe the CSX contact number was the best source for the train location. Ohio is on the CSX route. Good Luck.

 

[MAVRICKDAVE]

I kept messaging with "Ford Chat" every day (since my dealer was a bit lacking, compared to my enthusiasm) and eventually got a rep that gave me the Rail Car number. From there, I called CSX 800-235-2352 and followed the #1 prompt to get the daily location. I believe the CSX contact number was the best source for the train location. Ohio is on the CSX route. Good Luck.

Thank you..

 

[Junk]

Just call customer care and ask for an update. Got to the point where I recognized a few from prior conversations. Hey, it may sound overkills but if they had proper tracking then we wouldn't have to resort to that.

 

[Superg0]

I thought your rail car number was on your window sticker?

 

[Cromwell]

I thought your rail car number was on your window sticker?

No. The window sticker shows how the vehicle will be shipped (Rail or Convoy) and the destination ramp where it will be off-loaded. Unless you have them memorized, you have to look up the Ramp Code separately, which can be a frustrating experience.

 

[Superg0]

No. The window sticker shows how the vehicle will be shipped (Rail or Convoy) and the destination ramp where it will be off-loaded. Unless you have them memorized, you have to look up the Ramp Code separately, which can be a frustrating experience.

How do you figure out destination ramp codes?

 

[Superg0]

Damn, the destination ramp for my Mav is 8 miles away

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