Anyone have success getting status updates directly from Ford?

[L_Ron_Hoover]

I ordered my hybrid in July and the only movement, as far as I know, was last week when the dealer told me that I had progressed from priority level 10 to level 2. I contacted Ford customer service a couple months ago and they couldn't give me any information. Has anyone been able to get any information out of Ford?

Sponsored

 

[Mymaverick2021]

I ordered my hybrid in July and the only movement, as far as I know, was last week when the dealer told me that I had progressed from priority level 10 to level 2. I contacted Ford customer service a couple months ago and they couldn't give me any information. Has anyone been able to get any information out of Ford?

I just spent close to 45 minutes on holiday for some sort of answer as to when I might get scheduled for production and all they could tell me was that I'm order processing!

 

[Nw_adventure]

The 800 number is useless, all they will tell you is that the order is processing if you don't have a VIN already-

 

[ilikebike]

Did you call the Ford Customer Relations Number. They were always very helpful with the one we got in September. 18003344375

This thread is over 2 years old and they've already received their Maverick.

Sponsored