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Well I placed my order for the truck. At first, I signed for a order that had the 2.0L EB and was told it would be roughly 6 months before the truck is built. However, I didn't want the 2.0L EB, I wanted the Hybrid. The manager threw out the preview order and redid the order to change it to the Hybrid engine. He said the Hybrid may take longer to receive which I am OK with since I am not in a rush to get it. He told me I would receive an Order Confirmation email and that I'll receive updates when available.
About 5 minutes after leaving the dealership, I received my order confirmation! Then I look at the email and it says 2.0L EB... I called them back and they told me that they checked their system and it was submitted as the Hybrid engine. Well why did I receive a confirmation email from Ford for the 2.0L EB then? They assure me that the correct order was put in but I'm skeptical about it.
I will be purchasing the truck using the x-plan and was hoping this would save me the hassle of any added bs fees. I look back on the order and see that they added a 'Fuel Charge' fee and 'CV Lot Management' fee. I see others posting their preview orders and they don't have these fees. Also they listed the 'Documentation Fee' as $230 and it was my understanding that the x-plan was suppose to limit documentation fees to $100. What gives?
About 5 minutes after leaving the dealership, I received my order confirmation! Then I look at the email and it says 2.0L EB... I called them back and they told me that they checked their system and it was submitted as the Hybrid engine. Well why did I receive a confirmation email from Ford for the 2.0L EB then? They assure me that the correct order was put in but I'm skeptical about it.
I will be purchasing the truck using the x-plan and was hoping this would save me the hassle of any added bs fees. I look back on the order and see that they added a 'Fuel Charge' fee and 'CV Lot Management' fee. I see others posting their preview orders and they don't have these fees. Also they listed the 'Documentation Fee' as $230 and it was my understanding that the x-plan was suppose to limit documentation fees to $100. What gives?
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