So I pressed Suburban more. They said the Permaplate would have been put on when I picked up the car. I picked up the car February 24th. On February 23rd when I first looked at it, they made it abundantly clear the Permaplate was already on the car. They are lying or deceptive at best.
*EDIT*...
Even though this doesn't apply to the Maverick, I'll update my experience with Suburban Ford. They finally reached out and will be reimbursing me $155 on the doc fees. They will also be reapplying the paint protections as I don't believe they actually did it.
I ended up buying a 2022 Escape so I ordered some Tuxmats. Once again the coverage is incredible. Not a patch of carpet exposed. Posted pics below. You can see the backseat coverage which should be a close match to the Maverick.
Suburban Ford is not responding to my emails. I want to keep this to emails since they have issue with the truth. I contacted Ford and they said they documented the complaint and got the manager's name I worked with. Not sure where that will go.
I got the windows tinted and wouldn't you know it...
Anyone having trouble using the Ford accessories website? I've been trying to log in to make a purchase and no matter what browser of device, I get an error when I log in.
They accepted a personal check for the down payment. It hasn't cleared yet so I suppose I could put a stop payment on it until they refund me the $155 they owe me.
I was on their website on Tuesday night and saw the Escape. They have this sort of web checkout almost like Amazon. I started checking out and it gave me a checklist. They asked if I had A/Z plan and checked that and it gave me a price. I crossed checked it with the employee portal and verified...
After saying I wasn't going to do it, I jumped ship and bought a different car. I ended up buy an Escape Titanium. I didn't need a truck and the Escape has enough cargo room. I'm still considering the Maverick as I got the Escape at Z plan pricing and can still possibly break even. I like the...
My dealer said I could lease or buy when my order comes in. In fact, my buyer's order was originally written up as a lease. That was back in October so not sure if things changed.
I believe it will once you enter a VIN number. Mine isn't there either and I never even received the confirmation email. I believe my salesman used his email to submit the order.