I'd guess it could be something like if you generated a 2023 Farm Bureau program certificate (selected 'I haven't bought the vehicle yet') and they selected 'Incentives by order date' in Smart Vincent it wouldn't combine because the '23 program didn't "exist" in September '22.
If you generated a '22 certificate or they did incentives by sale date I'd think they should combine.
If you generated a '22 certificate or they did incentives by sale date I'd think they should combine.
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