Correction
I am frustrated to the point I am exploring options other than the Maverick.
My dealer is useless and so is Ford Customer Service
My 12/08/21 XLT Ecoboost had to be rolled over but ....
1. My MY23 order is stuck at priority 19 and dealer sales manager says this is the best available (thinks I am an idiot) and we took off my bedliner and Tonneau cover
2. Private offer is not assigned to my MY23 order - Dealer says it is only assigned when the VIN number is generated - Again this is BS
So I called my Dealer and asked for all the options I removed to be added back as priority 19 is gonna take 6 to 11 months and I would rather get exactly the truck I wanted with factory installed options
I get the feeling my dealer wants me to walk away from my order. I WILL NOT and I will buy something else to tide me over and still take my maverick even if I have to flip it .
Ford Customer Service no longer gives you information on your priority code and dish out generalities in a futile attempt to placate order holders.
Ford can build trucks but they suck with the business of selling and communication. I understand the dealers are independent operators but I think they should move to a Tesla model and take retail orders out of the dealers hands and manage them centrally. The dealers are either incompetent or willfully rigging the system and therefore NOT providing consistent and fair customer experience.
no way they push vehicles out and miss out on sales for constrained builds that got passed over and rolled over. In the corner of allocations->priority code and can we build it? No? Next build.I see you are fairly new to the forum. It took me over a year to get my 2022 VIN. You wont get a VIN until you get scheduled. Which won't be until after all the cancelled 2022 VIN's are built. If you are a new 2023 order you will also have to wait for all of the 2022 rollovers to be built.
All of this is subject to constraints.
There are two choices.
Both are common in this forum.
- patience
- regularly vent
I got you beat. I just got my 2023 delivered today.I got my vin right after I placed my 23 MY order. Delivery is scheduled for the end of november.![]()
Yeah right on. I wonder what stops a dealer from getting their family members to order trucks, give them a highest dealer priority and then just sell them as stock.You have a point. If a dealership has a group of friends/family/or valuable customers they can prioritize them higher than you, 10-19 scale. If they want to treat you all the same, then priority 10 for everyone.
As for private offer, you are correct, as people have spilled all the info on this previously here about how it works. You should let them know that you have the info from other dealerships on how that works, and your rollover should be prioritized as it's a rollover order, and your price locked in by Ford for rollover orders.
I guess unless you work in the dealership and could see what is on their screens for orders and their priorities, you might never know. I'd not put it past some to do things like this, other more interested in satisfied customers would probably not even entertain the idea.Yeah right on. I wonder what stops a dealer from getting their family members to order trucks, give them a highest dealer priority and then just sell them as stock.
From a Bronco forum.Anyone know what the status unscheduled-comparability means? I just got that from the ford chat on my maverick