What scum bags! I'm in the same boat since my order is there. I hear Windward is much easier to deal with a lower ADM..Just joined the Maverick Truck Club to share my experience with NOT getting the Maverick I ordered through Honolulu Ford. I ordered my Hybrid XLT in August 2021 and went down to the dealership to pick up my truck this past Saturday. Prior to the delivery appointment, I asked my salesperson two times if I'd be getting it at the ordered price to which he would not answer. I figured I wouldn't, based on his response but still wanted to drive the truck to see if I would like it enough to order it through another dealership. I'm in no rush to get a new truck, I just thought it was a great opportunity to get a cheap, fuel efficient vehicle and sell my gas guzzler. I had ordered my truck with a tonneau hard cover roll up and to my surprise, my truck didn't have it. I think the dealership took it off my order without my acknowledgement because they wanted the truck faster. The dealership's additional mark up of $13K brought the total price to $40K! The salesman said he could get it down $3K from there which would make it $37K but that was the most he could do. When I challenged him on the price he said I'd pay when I ordered the truck, he said that no one is getting the truck for MSRP and every dealership is charging $10K over. I said I heard about a dealership in the mainland that sells Mavericks for slightly over MSRP so I'll order through them. He said fine, walked away upset and I left. He called later that day asking me to release the truck by either emailing him or sending him a text saying I didn't want it. I sent an email to Honolulu Ford saying why I wouldn't be buying the truck - because they wanted to charge me over $10K more than the price of my order. Just minutes later, the salesman called me yelling about the fact that I included the reason in the email. I said it was the truth so I included it. He continued to yell about how Ford is driving dealers to have to mark up the trucks, how they are making the dealerships look bad, how sales people are barely making a living because inventory is so low, on and on and on. I'm thinking, really? There were lots of cars on the lot, so it wasn't like there were no cars to sell!?! On a side note, I read an article about the Ford CEO warning dealers against gouging their customers and if they do, Ford will reduce the inventory they send them. I'm wondering if that's why he was so mad, that my letter would go to Ford corporate. I don't know what the purpose of his call was - to convince me to write another email or to tell me off? I ended the call by saying that I was disappointed that I didn't drive home in the truck I ordered and I'd guess he was disappointed he didn't make a sale. We both didn't get what we wanted. It is what it is.
But really, he has the better end of this situation. I have no new truck and he has the opportunity to sell my truck for more. And he calls to yell at me? Ridiculous! Additionally, I plan to share my experience with Ford corporate so they know how Honolulu Ford (Lithia) does business.
I called a mainland dealership soon after and put my name on a wait list to order a new Maverick when ordering resumes in the Fall. They confirmed they charge MSRP plus $499. I'm totally fine with getting a Maverick a year from now and not having to pay a huge markup.
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) and a AX15 swap. I bought it for $600 and have put $150 in it(shocks and mounts), I hope to have it street-to the trail driveable before I get to $1000 on it. Next is getting wheel adapters to put on a set of CJ wheels with 32x11.50 MTs.