He is required to give you the product you ordered in a reasonable amount of time and give updates and dates so you can plan your life around the delivery date. If he refuses to work with you, don't buy anything from him ever again.dealer is not obligated to give that to you. 1 of the drawbacks of these message boards is people start to feel entitled to things they never would have even known about before the internet.
just relax and don't worry about tracking every movement of your vehicle just because some people have been able to. If your shows up, it shows up. If it doesn't it doesn't. Completely out of your control and does no good to obsess over it
lol! that's the opposite of reality. Dealer in no way responsible to help you plan your life and can't make any guarantees about when (or IF) you get your ordered product. Everybody certainly has the option of where to spend your $ if you don't think you are treated right
My dealer also would never provide the vehicle visibility report and phone calls to Maverick customer service were also not helpful. 30 days after it was shipped it showed up. Actually 7 days before the earliest day on the original estimate provided in the Tracker which eventually went blank as to ETA. I would check tracker each morning and on Thursday this week it said it was at dealer for final preparations. Dealer never called. No email from Ford. I drove down to dealer and saw it in lot with my VIN number. Ummmm. But by last night it was in my driveway. I had planned to pay in full. Dealers want you to take a loan and told me 0% was no longer available. Based on other comments on site I insisted the Dealer check the Vincent System? And eventually they confirmed I was price protected at 0% for 36 mos. Your vehicle will eventually get to you but be a knowledgeable buyer and don’t let the dealer take advantage of current economic conditions and rake you over the coals trying to squeeze every penny out of you they think they can get. I paid MSRP 9 mos after it was ordered with no signed docs other than original DORA. Good Luck
I have seen the printouts the sales manager receives every day on all the vehicles his dealership has ordered. It's true he doesn't have to give the customer any of that information but, as a jester of good will, give him what you have on the sheet. If he wants to track it by some miracle way, give him the opportunity. My dealer went down his list and I saw 25 Mavericks still not scheduled for a build. He showed me where my Maverick was and the CSX number and the date it was to arrive at the Jessup rail yard in Jessup, Md. It even had a trucking service to deliver to dealership four days later.lol! that's the opposite of reality. Dealer in no way responsible to help you plan your life and can't make any guarantees about when (or IF) you get your ordered product. Everybody certainly has the option of where to spend your $ if you don't think you are treated right
True, nothing is guaranteed or 100% committed until the final deal is done. Don't need help "planning my life" (never worked anyway) but it is 100% reasonable for a buyer to expect decent and transparent updates on an order for a relatively expensive product.
