Panda MotorWorks Customer service

[Mudduck]

Anyone order from @Panda Motorworks ? Wanted a part, checked the site, called, yes its in stock. Ships in 1-2 business days.... A week later, no updates, no return email, no call back. I think they meant 1-2 business weeks.

Either way, seems like a professional outfit.

Sponsored

 

[Tbone289]

I've ordered lights from them in the past with reasonable delivery times. My order didn't require any customer service interaction.

 

[Panda Motorworks]

Hey JD, sorry to hear you haven't heard back from us! If you can private message us your order number and email address, we can definitely take a look at what is happening!

 

[Panda Motorworks]

Hey JD, sorry to hear you haven't heard back from us! If you can private message us your order number and email address, we can definitely take a look at what is happening!

Trying to help out here and I think I found your order actually!

Looks like you ordered a Cobb Accessport Friday after hours. So that should be shipping out any time now being that it is the beginning of the 3rd business day.

I am also not seeing any emails from you. I do see one call that was answered by one of our staff members yesterday.

 

[Mudduck]

Trying to help out here and I think I found your order actually!

Looks like you ordered a Cobb Accessport Friday after hours. So that should be shipping out any time now being that it is the beginning of the 3rd business day.

I am also not seeing any emails from you. I do see one call that was answered by one of our staff members yesterday.

Yes, I did call yesterday but there was no timeline given. Prior to ordering I did call to make sure it was in stock and ready to go. I was told it was and would ship in 1-2 business days from the Texas location.
I am in Texas visiting for a few days, that is why I called before ordering, and being satisfied with the answer, i placed the order. That was the reason for the call, I didnt see any updates to shipping. Just want to make sure I get it before i have to leave, as I will be in Japan for 3 months.

Thank you for the follow up.

Sponsored