New glass

[Bwicka]

Just had an independent do the salvaged lariat hybrid , $635 cash price , used Oem sound glass

fair job
last xl truck was 695 not Oem not soundscreen!

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[CurtisB]

I will never, ever use safelite again after what they did to us!
Had our windshield replaced in our Western Star. In the middle of the next trip we took it to a truck wash. They never sealed it. It was a giant waterfall down onto our dash and all over me. Blew out the entire electronic system of the truck!
How stupid do you have to be to place the windshield and never seal the entire top?

Wow!

 

[CurtisB]

I had a crap experience with Safelite too, albeit with my focus. I took mine to the Safelite location, because there were no openings for mobile install. The tech doing mine smelled like something crawled up his ass and died. When I got in my car I wanted to barf. Oh, and it took them 3 hours to do it. I watched them destroy the dash of a Lexus prior to my car, and they had at least 2 other people in there complaining while I was there. That particular Safelite location was clearly a joke. Like many companies, some locations are better than others. Ford dealerships often have horror stories, because of crap management/employees.

Some people don't realize how important their role at the company they work for is. Attitude is everything. I don't know anything about the techs who worked on your car, but if they not able to clean themselves, one has to wonder.

 

[Waterick]

I have had only had two experiences I remember with Safelight, both positive and professional. One 20 years ago on a chip/small crack repaired almost invisable. Still have car, holding up fine. Other NB Miata replaced six years ago, no problems. Maybe they have today's employment problems in that good help is hard to find and keep.

 

[kcirevaM_87]

So has anyone filed a complaint after and gotten it repaired?

 

[SLH13]

So has anyone filed a complaint after and gotten it repaired?

They replaced the windshield 3, yes THREE times. They also had to pay for the whole dashboard assembly in our truck. Technically its the bosses truck, so I don't know details about the $$ side of it. We did end up with a used dash but that was because there were no new ones available and we needed the truck. In the end Freightliner put the final windshield in because it turned out they were not putting in the correct windshield either.

 

[kcirevaM_87]

Mine started out as a tiny chip a short distance from the Pilar. They were attempting to fill it then it cracked.

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