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How long until recall service shows on Ford Pass?

CD_SM

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Thr local dealer's remote service came on Friday morning to do the taillight recall.
I just checked FordPass (Monday noon) and it still shows the recall as outstanding.
How long did it take to update when you had a recall done?
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KevCuRaoi

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Thr local dealer's remote service came on Friday morning to do the taillight recall.
I just checked FordPass (Monday noon) and it still shows the recall as outstanding.
How long did it take to update when you had a recall done?
The dealer has to submit the recall to Ford for payment... soon after Ford pays it, it is cleared.

We don't know how frequently your dealer submits their warranty and FSA claims to Ford, so it's hard to say!

Most dealers have data uploaded to OWS (where warranty claims are processed) from their DMS. So the service enters the info into their computer system. The data is uploaded to Ford overnight. Some dealers have it set so it will try to submit to Ford immediately, other dealers hold the claims at "prevalidation" and manually review them in OWS before submitting to Ford for payment.
 
 







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