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Harmonic vibration in steering wheel

Maverick Terrain

2.5L Hybrid
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Dylan
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Orlando
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2024 XLT Maverick
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2.5L Hybrid
Been looking for quite some time and Monday purchased a new 24 Hybrid first new car ever. Vehicle now has 178 miles and I’m noticing on the freeway above 65 you get a high frequency feeling in the steering wheel with a low rumble that can be heard as well. Does not change with engine RPM or load. The frequency is faster than what would be felt from a tire more like a half shaft. It’s enough that after about 15 minutes of driving my hands will tingle from the steering wheel vibration. Anyone ran into this I see some reports of half shafts being replaced and tires balanced. I’m a tech for an EV company and it feels like a Drive unit that’s not balanced properly. Not looking forward to battling Ford to duplicate and resolve.
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Jimmyland

2.0L EcoBoost
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Clubs
 
Been looking for quite some time and Monday purchased a new 24 Hybrid first new car ever. Vehicle now has 178 miles and I’m noticing on the freeway above 65 you get a high frequency feeling in the steering wheel with a low rumble that can be heard as well. Does not change with engine RPM or load. The frequency is faster than what would be felt from a tire more like a half shaft. It’s enough that after about 15 minutes of driving my hands will tingle from the steering wheel vibration. Anyone ran into this I see some reports of half shafts being replaced and tires balanced. I’m a tech for an EV company and it feels like a Drive unit that’s not balanced properly. Not looking forward to battling Ford to duplicate and resolve.
The Maverick has electronic power assist steering (EPAS). This could possibly be contributing to your issue. Since it’s new I would let Ford deal with it under warranty. Good luck! 👍
 

Mike215

2.5L Hybrid
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Not normal. Have it looked at while under warranty.
 
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Maverick Terrain

Maverick Terrain

2.5L Hybrid
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Dylan
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Orlando
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2.5L Hybrid
Yeah I’m calling today once they open it’s definitely not normal it comes down to getting a tech to take the time to drive and really listen to what the issues are. Was wondering if others have had anything like this come up.
 

Ford Motor Company

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Official Ford Account
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Undecided
Been looking for quite some time and Monday purchased a new 24 Hybrid first new car ever. Vehicle now has 178 miles and I’m noticing on the freeway above 65 you get a high frequency feeling in the steering wheel with a low rumble that can be heard as well. Does not change with engine RPM or load. The frequency is faster than what would be felt from a tire more like a half shaft. It’s enough that after about 15 minutes of driving my hands will tingle from the steering wheel vibration. Anyone ran into this I see some reports of half shafts being replaced and tires balanced. I’m a tech for an EV company and it feels like a Drive unit that’s not balanced properly. Not looking forward to battling Ford to duplicate and resolve.
Hi there, if you send over a DM with your VIN and Ford dealer info, I can look into your concerns on my end.
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