Going on 14 months and waiting...

[Jimbo in maverick limbo]

Just received another one of the generic email "updates" on my Maverick order from Ford.
This is not an update. It tells me nothing.

I have been waiting over 13 months with no communication of any substance from Ford. I have removed constraint items from my order in an attempt to speed things up, only to find later that the items removed are no longer constraints but other options on my order are now causing delays. It's like playing whack-a-mole trying to keep up with what's a constraint and what's been taken off the constraint list.

To add more frustration, I see on the forum that people who placed orders for the 2023 Maverick for the first time in September 2022 already have received build dates ahead of my (and many others') rollover 2022 orders...no rhyme or reason as to how production order is decided. If Ford's strategy was to anger as many customers as possible, they've succeeded brilliantly.

Hopefully this Maverick rollout will be taught in business schools for years to come as how NOT to introduce a new product to the marketplace. Please don't bother to send me any more of these generic "updates" that tell me nothing, but only serve to frustrate even more. Maybe Jim Farley can spend less time talking to the press about all the grand future projects at Ford and focus more on tackling the many current issues at hand.

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[Grumpa]

Ford screwed up on the Edsel. Are they doing the same thing with the Maverick?

 

[tdonch]

Just received another one of the generic email "updates" on my Maverick order from Ford.
This is not an update. It tells me nothing.

I have been waiting over 13 months with no communication of any substance from Ford. I have removed constraint items from my order in an attempt to speed things up, only to find later that the items removed are no longer constraints but other options on my order are now causing delays. It's like playing whack-a-mole trying to keep up with what's a constraint and what's been taken off the constraint list.

To add more frustration, I see on the forum that people who placed orders for the 2023 Maverick for the first time in September 2022 already have received build dates ahead of my (and many others') rollover 2022 orders...no rhyme or reason as to how production order is decided. If Ford's strategy was to anger as many customers as possible, they've succeeded brilliantly.

Hopefully this Maverick rollout will be taught in business schools for years to come as how NOT to introduce a new product to the marketplace. Please don't bother to send me any more of these generic "updates" that tell me nothing, but only serve to frustrate even more. Maybe Jim Farley can spend less time talking to the press about all the grand future projects at Ford and focus more on tackling the many current issues at hand.

.

I feel your pain. Coming up on month 14 myself. Not selected for production and still have cancelled 2022 orders before me still waiting to be filled first at my dealership. Plus, they returned to the old dealer allocation system and did not bother to roll us over to keep us in order as promised. Oh well, we're all stuck waiting, not knowing if we might be selected and built.

 

[CZaugg]

I'm in month 15 now, BUT I do have a build date at least (Jan. 6, 23). I'm hoping my build date does not get bumped again like it has in the past for MY22. All constrained accessories have been dropped. So if all goes as well, I'm looking at month 17 for getting my order. It surprises me that many of the Sep 22 orders have received or their orders are in transit already. I heard from one source (rumor I know) that Ford wanted to produce a small batch of MY23 for dealer allotments and a few retail to make sure the MY23 productions are working well before pumping them out for the MY22 cancelled orders. In other words, work out the production kinks. If true, good. I'd rather receive my order later without any production issues than to early with problems. I can wait another month or two if it means being assured MY23 production issues are resolved. In other words, current dealer allotments and Sept 22 orders are the guinea pigs. What ever . . . just happy I have a production date.

 

[bcmav]

Count me as one of the lucky (unlucky) orders still waiting. Got the "We're sorry" email. At least it's something. Come on it's been 14 months already.

 

[MinntoMich]

Ford screwed up on the Edsel. Are they doing the same thing with the Maverick?

Hmmmm... At least they could build the Edsel in appreciable numbers. It seems like they are handling the launch of the Maverick like Studebaker handled the launch of the Avanti. Everybody got excited... dealers, the public... but then they ran into production delays and people waited and waited until they were tired of waiting and went over to the competition.

 

[Godzilla]

Just received another one of the generic email "updates" on my Maverick order from Ford.
This is not an update. It tells me nothing.

I have been waiting over 13 months with no communication of any substance from Ford. I have removed constraint items from my order in an attempt to speed things up, only to find later that the items removed are no longer constraints but other options on my order are now causing delays. It's like playing whack-a-mole trying to keep up with what's a constraint and what's been taken off the constraint list.

To add more frustration, I see on the forum that people who placed orders for the 2023 Maverick for the first time in September 2022 already have received build dates ahead of my (and many others') rollover 2022 orders...no rhyme or reason as to how production order is decided. If Ford's strategy was to anger as many customers as possible, they've succeeded brilliantly.

Hopefully this Maverick rollout will be taught in business schools for years to come as how NOT to introduce a new product to the marketplace. Please don't bother to send me any more of these generic "updates" that tell me nothing, but only serve to frustrate even more. Maybe Jim Farley can spend less time talking to the press about all the grand future projects at Ford and focus more on tackling the many current issues at hand.

.

Going on 15 months for me. May be 15 more before I get a truck. Because of dealer error I’m not even a priority 02. If your order falls through the cracks there is no one you can talk to at Ford for help. What a fucking joke!

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