Fordpass Remote start stopped working?

[tomahawk72]

Hi!

This morning I got up to start my Maverick with my Iphone like I normally do while I get ready and it wouldn't start. I could unlock and lock the doors but it kept popping up with blinking red symbol on the app and said "vehicle failed to start". I went outside and was able to start it just fine with the key. I've been driving around today and still could not get it to remote start. I opened the hood knowing that it wouldn't start anyways and got some noise like the fuel pump engaging then nothing like a crank. Once again starts up perfect with the key.

The only thing I can think of that could possibly do anything was that I went through the carwash yesterday and when I parked and shut the truck off it turned itself back on randomly then acted fine. I have the Fx4 package so I have the skid plate to protect the bottom of the engine during the underbody wash.

The troubleshooting steps I tried are:

-Restarting my phone and the Ford pass app
-Removing and adding the Fordpass App
-Removed and added my vehicle in ford pass
-Reset Fordpass connect, and turned on and off remote start on the dash menu.

Does anyone know what could be causing this or possible remedy? I may disconnect the battery for a minute and reconnect to see if that resets anything like a fail-safe but looking for other ideas first before making an appointment.

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[LineNoise]

Was it particularly cold up there this morning?

My transit frequently fails to remote start if it's 20F or under.

 

[tomahawk72]

Was it particularly cold up there this morning?

My transit frequently fails to remote start if it's 20F or under.

It was 35 degrees outside when I tried remote starting. I have gotten it to remote start at 15F before.

 

[tomahawk72]

Here is the ford pass error, just the generic message.

 

[tomahawk72]

It was weird, I could of hit a button with my phone or something. I park outside, truck has been fine since then.

 

[tomahawk72]

Got it working! I disconnected the battery for a minute and reconnected and she fired right up!

 

[tomahawk72]

No errors or anything, shes running now! Battery reset working. Btw its a 10mm socket

 

[tomahawk72]

Nope 2.1k now owned it for about a month now

 

[Paulsr]

Hi!

This morning I got up to start my Maverick with my Iphone like I normally do while I get ready and it wouldn't start. I could unlock and lock the doors but it kept popping up with blinking red symbol on the app and said "vehicle failed to start". I went outside and was able to start it just fine with the key. I've been driving around today and still could not get it to remote start. I opened the hood knowing that it wouldn't start anyways and got some noise like the fuel pump engaging then nothing like a crank. Once again starts up perfect with the key.

The only thing I can think of that could possibly do anything was that I went through the carwash yesterday and when I parked and shut the truck off it turned itself back on randomly then acted fine. I have the Fx4 package so I have the skid plate to protect the bottom of the engine during the underbody wash.

The troubleshooting steps I tried are:

-Restarting my phone and the Ford pass app
-Removing and adding the Fordpass App
-Removed and added my vehicle in ford pass
-Reset Fordpass connect, and turned on and off remote start on the dash menu.

Does anyone know what could be causing this or possible remedy? I may disconnect the battery for a minute and reconnect to see if that resets anything like a fail-safe but looking for other ideas first before making an appointment.

Had that happen to my wife and I her phone would not start the car but my phone would it was a app problem contacted ford about it was a glitch
Had to uninstall app and reinstall app then they had to update app

 

[tomahawk72]

Had that happen to my wife and I her phone would not start the car but my phone would it was a app problem contacted ford about it was a glitch
Had to uninstall app and reinstall app then they had to update app

Weird! I was afraid I fried something in the car wash due to the steam coming off the radiator. Just remote started again and is smooth as ever.

 

[Ford Motor Company]

Hi!

This morning I got up to start my Maverick with my Iphone like I normally do while I get ready and it wouldn't start. I could unlock and lock the doors but it kept popping up with blinking red symbol on the app and said "vehicle failed to start". I went outside and was able to start it just fine with the key. I've been driving around today and still could not get it to remote start. I opened the hood knowing that it wouldn't start anyways and got some noise like the fuel pump engaging then nothing like a crank. Once again starts up perfect with the key.

The only thing I can think of that could possibly do anything was that I went through the carwash yesterday and when I parked and shut the truck off it turned itself back on randomly then acted fine. I have the Fx4 package so I have the skid plate to protect the bottom of the engine during the underbody wash.

The troubleshooting steps I tried are:

-Restarting my phone and the Ford pass app
-Removing and adding the Fordpass App
-Removed and added my vehicle in ford pass
-Reset Fordpass connect, and turned on and off remote start on the dash menu.

Does anyone know what could be causing this or possible remedy? I may disconnect the battery for a minute and reconnect to see if that resets anything like a fail-safe but looking for other ideas first before making an appointment.

Hi there. Can you send us a DM with your VIN and dealership info? I can look into this on my end.

 

[tomahawk72]

Hi there. Can you send us a DM with your VIN and dealership info? I can look into this on my end.

Hi FMCO! It seems unplugging the battery and replugging it reset the issue. It has been remote starting and acting fine since then. If it happens again ill reach out!

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