Ford pass points not deducted after purchasing accessories

[Mav Max]

One thing i am scratching my head over. i have used my ford pass points with my dealerships to order some accessories. the order itself would have exhausted all the points since i was well over the $210... but the point total still shows the same on my account. and it has been months since placing the order and receiving the goods. maybe the dealership didn't process something correctly. idk... I mean, I am not complaining but at the same time cannot help but wonder why Anyone else experience this? I even checked activity section, and it shows blank other than showing the rewarded points from my vehicle purchase.

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[BostonMaverick]

...but the point total still shows the same on my account. and it has been months since placing the order and receiving the goods. maybe the dealership didn't process something correctly...

When I purchased my accessories I paid the cash difference upfront and they gave me the cover with the understanding my points would process in a few days. It was a holiday weekend and the manager was away. That is exactly what happened. Seems to me that someone has been lazy processing your points.