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Who is the Ford contact that people have sometimes shared when an issue with their order or dealer arises?
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I'm not sure how to post something here without it being a "reply". Can anyone help with that?
Regardless, Delzona posted these contacts last month. I emailed them being a July order and not expecting anything, but two weeks later someone from their department emailed me directly with my VIN and build date as they said they researched what was holding it up. It was not the typical Thursday that used to go out. Anyways, thanks @Delzona...
Elena Ford
Chief Customer Experience Officer
[email protected]
Brad Brownell
Director, Customer Experience
[email protected]