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Dropped phone calls

Andy704

2.5L Hybrid
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I have a first edition hybrid which has the sinc 3, And until now I thought it worked pretty well. Right off, I noticed that the auto Volume adjust for the speed was a little rough as it Doesn’t not Go up smoothly, but I got used to it. Now, in my second month of ownership I have had an abnormal amount of dropped phone calls. I have Verizon cell phone service and I have an S 22 phone, I shouldn’t be having these problems. I contacted Ford and as always they’re very courteous, but useless. I also noticed that when I’m using the android auto/Google Maps, on a voice command for a redial, it says function not available, but when I turn off Google maps, the voice Commands work fine. Is anyone else experiencing any of these problems.
Everything else is good, I’m getting better fuel economy than the EPA Estimates for city driving, although I have to admit I’m driving an Eco mode almost all the time.
Thanks
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Gullzway

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No. I made sure that Auto Volume was off from day one.

Dropping calls sounds like a carrier(Verizon) issue. I have Sprint(T-Mobile) and no issue dropping calls.

Or are you saying the calls are still connected on your phone, just not through the Radio?
 
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Andy704

Andy704

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No. I made sure that Auto Volume was off from day one.

Dropping calls sounds like a carrier(Verizon) issue. I have Sprint(T-Mobile) and no issue dropping calls.

Or are you saying the calls are still connected on your phone, just not through the Radio?
 
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Andy704

Andy704

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Thanks for the help; phone calls completely disconnect; I contacted Verizon and they reset my network connection, we’ll see if it continues.
 

MPier

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I have a two week old XLT Lux HYB and I have Verizon cell service. When my wife calls me it sounds like Satan calling (insert jokes) so then we hang up and she calls back and it works fine. EVERYTIME.

I do hope that I get notification when this is corrected so I don't answer the phone "Hello Satan" and she actually hears me.

Only issue thus far. Love the truck.
 
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Andy704

Andy704

2.5L Hybrid
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Andrew
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I have a two week old XLT Lux HYB and I have Verizon cell service. When my wife calls me it sounds like Satan calling (insert jokes) so then we hang up and she calls back and it works fine. EVERYTIME.

I do hope that I get notification when this is corrected so I don't answer the phone "Hello Satan" and she actually hears me.

Only issue thus far. Love the truck.
Living on the edge, ‘ey?
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