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Confirmed!

TyPope

2.5L Hybrid
Well-known member
First Name
Ty
Joined
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Location
Papillion, Nebraska
Vehicle(s)
2020 Tesla Model Y, 2018 Ford F150
Engine
2.5L Hybrid
I called my salesman (he was on another line) to ask about my COVP confirmation and to ask him if they could ask Ford to resend a confirmation email since I know three people who ordered from them who got that email within minutes of their order being placed and I was the first. Anyway, I didn't see that he tried to call back because my phone was on "stupid" mode apparently. So, before I called him back, I checked my email and low and behold, the ever elusive "Your Order Had Been Confirmed" email!

So, yay!

But still... Why did it take so long?
1. Dealer had my email wrong (they did) and Ford took a long time to get around re-sending my email.
2. My salesman realized what I was going to ask and he finally asked for a resend of the email from Ford.
3. My dealer was hoping I'd let it go and then when my Truck comes in, they'd know I wouldn't know and they could sell it before I figured out it was there... not really likely - the Dealership is small though they claim that the "Woodhouse" family of dealerships is the highest by volume seller of Ford trucks for something like 18 of the last 19 years.
4. The careful alignment of planets and intervention by Bigfoot caused some data-entry person at Ford to reevaluate their life choices leading them to send out emails to people who they decided had not yet gotten notified.
5. Nobody knows... Nobody can figure out this whole Ford ordering system and everything just happens randomly.

Whatever the case, I've got at least the confirmation email to keep me warm at night. Well, that and my wife... LOL
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TyPope

2.5L Hybrid
Well-known member
First Name
Ty
Joined
Jul 20, 2022
Threads
1
Messages
328
Reaction score
364
Location
Papillion, Nebraska
Vehicle(s)
2020 Tesla Model Y, 2018 Ford F150
Engine
2.5L Hybrid
Have you called Ford Customer Service to see if they can correct it? Phone is 800-334-4375.
I got the Order confirmation email from Ford on Thursday after calling to talk to my salesman. I didn't talk to him but I got the confirmation email about 30 minutes after leaving him a message. Coincidence? Perhaps. Anyway, I'm glad I got the confirmation email at least.
 
 







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