At least your dealer sent an email as opposed to the A holes I was working with who waited a week and a half to tell me the order disappeared and they were in touch with Ford to figure out what happened Last communication was several days ago saying they were waiting on an answer from Ford and...
I just saw 592 used Mavericks on Autotrader alone and all are way overpriced from original msrp. It might explain why everyone who actually wants the truck has such a wait.
Insist on seeing a screenshot of the order bank listing showing your order # and status or some documentation that was sent to them from Ford showing approval.
My dealer would never give me anything showing Ford approval or current status and I never received a confirmation from Ford and now...
Agreed. I sent an email to the sales manager earlier today regarding the refunded deposit and said I assume the order is officially dead as well as venting my frustration.
His reply was that the refund was automatically done since no order was listed on the dealership books to associate with and...
I never received any confirmation from Ford which is why I regularly checked from day one. I only got verbal assurances from the sales manager. I had assumed my email was never entered but the order number would not show up in customer service inquiries hence my theory that either it was never...
Update on my original post:
I woke up around 6am and picked up my phone to see a notification of a refund if $500 on my visa card. Sure enough it was my Maverick deposit. I guess thatās my answer as to my order. I had just conversed with the sales manager Saturday afternoon and the deposit...
I wish I had done that. Everything was done via email for me and it seemed great until it wasnāt. Iāve negotiated 2 new vehicles in the past solely on emails but not special orders so this is a live and learn for the future for sure.
āThis order has not been submitted to the order bankā. He claims the order was submitted before I returned the signed Preview which is what I was thinking could be the reason I wasnāt contacted by Ford but so much more is coming out since then itās really looking like a total shit show from the...
As I mentioned previously I have a signed by me Preview Order sheet with personal contact info. It of course has the Sales and Order codes which I used to contact Ford Marketing CS as well as Chat starting on 9/21 and every other day up to now.
My dealer rep claims it was in the system last...
My first clue and red flag was not hearing from Ford and being told by the Sales manager and the sales rep "trust me it's in , we're good". Yaaa...NO! Never really trusted what I was hearing so I was on them from day one about not getting any confirmation.
I don't know for sure anymore about anything Ford requires as it seems to change with whoever you ask. I'm am past giving a shit at this point and will probably be happy driving my 12k mile Ranger for the foreseeable future.
Some further context, he said Ford told him there were multiple orders under my name and wanted to know if I had the same truck ordered from another dealer. I id not place another order that generated a Preview anywhere but this one but had ordered on their website and was immediately contacted...
I have been trying to get confirmation of my Maverick order since 9/19/22 and today I escalated my concerns to a GM of my dealership and got an email from the sales manager who is trying to get to the bottom of the issue. Part of the email read:
"The other thing that could be happening is a...
Regarding Tim not wanting to talk about allocations it was my impression that Ford Corporate may have āsuggestedā that the information should not be made public.
Just my uneducated assumption
I was considering the same two options for removal from my order but there is no mention of either in any constraints list Iāve seen. Anyone else see them listed somewhere?
I have that on my MY23 new order and not sure why it's listed as 6 D-Link Bed Connectors for $225 when it is the Bed tie down Locking Rails W/ 2 Locking Brackets as listed in the price guide. I was really confused until I did some research. I have not seen that individual item listed as...
I have to admit when I first saw the post title I started laughing because it reminded me of Water Boarding or the Maverick order process equivalent "Water Fording" š
Surly crowd eh? In my opinion itās in your best interest to eliminate anything you can add later via aftermarket or parts department. Iām planning on doing that as well.
I'm in the same boat after order on 9/19. I've been hounding the sales rep and manager but always "trust me it's in the system" response. I called today to talk to sales manager and the person answering the phone in sales dept. says "let me guess, it's about a Maverick order". I know we are not...